Bilingual Credit & Collection Supervisor

JELD-WEN is currently seeking a Bilingual Credit & Collection Supervisor to join our growing team.

 

Summary: The Bilingual Credit & Collection Supervisor will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. (“CCD”) management team and will aid all facets of the aforementioned areas of responsibility.

 

Essential Duties and Responsibilities:

• Establish and maintain all credit/collection portfolios.
• Customer data management
• Credit Underwriting and Analysis (F/S and Tax Return Analysis)
• Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
• Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
• Maintain weekly Reporting and KPIs
• Assist with Payment Advice and Cash Application as assigned.
• Provide “World Class” customer service!
• Special Projects (as assigned by CCD Mgmt.)
• Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
• Interaction, reporting and communicating with all pertinent administrative and operational groups.

 

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Technical skills
• Interpersonal skills
• Organizational skills
• Time management skills
• Teamwork skills
• Ethics
• Punctuality
• Dependability
• Self-starter
• Ability to multitask in a fast-paced environment.

 

Qualifications:

• Bilingual (French) is required
• AA. Degree in Business, Accounting or Finance
• A minimum of three (3) years of credit and collection experience; or equivalent combination of education and experience
• Working knowledge of standard office equipment
• Computer skills: proficiency in MS Office; Good Excel, Word, etc.
• Excellent written and verbal communication skills

 

Preferred (but not required) Qualifications:

• Bachelor’s Degree – Business, Finance or Accounting
• Credit & Collection Certification: CBA, CBF, CCE, etc.
• Construction/Builder Experience
• Computer skills: proficiency in Unix, Access, ERP, SAP
• Advanced Excel Skills

 

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About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit