Senior Director, Product Management, Financial Accounts

Senior Director, Product Management, Financial Accounts

Product Management 

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money?  If you answered yes to all of these questions, then product management at Capital One may be a fit for you

 
In this role, you will be expected to demonstrate proficiency in five key areas:

• Human Centered. You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

• Business Focused. You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

• Technology Driven. You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

• Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

• Transformational Leadership. You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way
   

The "Prometheus" Platform is the Enterprise Financial Ledger that will power existing and new Financial Products at Capital One. The platform's accounting engine is the heart of the platform that provides the System of Record functionality for Financial Accounts and Transactions.

As a Senior Product Leader for the platform, you will lead the strategy and execution of the accounting engine, and manage the relationships and needs of our key LOB stakeholders who will onboard onto to the platform. The ideal candidate is someone who is excited about solving some of the thorniest problems on Financial Accounts, comfortable dealing with ambiguity and enjoys figuring out the optimal platform answers with our Tech Partners that solves for business need and engineering best practices. As part of the role, the Senior Director of Product will lead the team to:

• Create a long-term roadmap for the accounting engine that supports a broader enterprise vision and industry trends

• Engage Lines of Business (LOBs) to define, prioritize and build reusable capabilities to support multiple Financial Products across the company

• Partner closely with Tech to ensure that the platform architecture can support the value drivers of the modernization business cases

• Collaborate with Program to create and maintain well-defined and sustainable communication channels with our LOB partners

• Ensure the platform is accurate and performant

• Develop and align on the platform’s data posture