Infrastructure Engineer III - Public Cloud Platform Engineer

Job Description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Consumer and Community Banking in IPM Infrastructure Eng Enblmt,  you will be an integral part of the Public Cloud Enablement Team and you'll be guiding application teams on assessing for application readiness in moving to public cloud, postproduction reviews, and to resolve production incidents that impact our customers, clients, and businesses around the globe. Your experience in public cloud migrations of complex systems, anticipating problems, and finding ways to mitigate risk, and issues will be key in leading numerous public cloud initiatives and incidents. While you'll be part of a tight-knit team that shares your passion for modern technology, you’ll also gain access to the best minds in the business—both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important technology firms in the world.

Job responsibilities

• Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility computing web services (e.g., AWS EC2, AWS S3, AWS RDS, AWS CloudFront, AWS EFS, CloudWatch, EKS)
• Identify opportunities to improve resiliency, availability, secure, high performing platforms in Public Cloud using JPMC best practices
• Improve reliability, quality, and reduce to time to resolve issues in production incidents on software applications in prod
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for the public cloud platform
• Debug and optimize systems and automate routine tasks.
• Collaborate with a cross-functional team to identify potential risks in production and opportunities to improve user experiences at every interaction.
• Drive work streams to ensure Applications meet strict non-functional requirements for Public Cloud On-boarding 
• Evaluate production readiness through game days, resiliency tests and chaos engineering exercises.
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services 
• Monitor metrics and program health, anticipate and clear blockers, manage escalations

Required qualifications, capabilities, and skills

• Formal training or certification on Infrastructure engineering concepts and 3+ years applied experience
• 6+ years experience across the SDLC process – Design and/or Development and/or support 
• 3-5 years experience/knowledge building or supporting web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
• Experience using DevOps tools in a cloud environment, such as Ansible, Artifactory, Docker, GitHub, Jenkins, Kubernetes, Maven, and Sonar Qube
• Experience/Knowledge using monitoring solutions like CloudWatch, Prometheus, Datadog as well as writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
• Experience with one or more public cloud platforms like AWS, GCP, Azure as well as one or more automation tools like Terraform, Puppet, Ansible
• Ability to leverage Splunk and Dynatrace to identify and troubleshoot issues.
• Experience of ITIL process such as incident, problem, and life cycle management 
• Experience with high volume, mission critical applications, and building upon messaging and or event-driven architectures. 
• Knowledge of container platforms such as Docker and Kubernetes. 
• Keen understanding of financial and budget management, control and optimization of Public Cloud expenses

Preferred qualifications, capabilities, and skills

• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• SRE mindset Culture/Approaches: To run better production systems by creating engineering solutions to operational problems.
• Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
• Ansible and other dev ops tools is added advantage.
• AWS Certification.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relati