Part-Time Billing & Support Specialist I

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Employment Type

Part Time (20 to 29 hours with KPERS benefits)

Job Summary

Are you a people person who likes to use their active listening skills to help resolve problems? Are you organized and enjoy following a defined process? If you would like to utilize your listening and step-by-step problem-solving skills to aid Olathe citizens, our Customer Service team may have just the position you are looking for. The City of Olathe is looking for a Billing & Support Specialist to answer phones and give assistance on issues pertaining to a variety of billing matters. Our caring and detail-oriented team of customer service professionals have a positive impact on the quality of life for our citizens every day!

At the City of Olathe, we offer a fulfilling career with opportunities for growth, excellent benefits, and a supportive community. For more information about our benefits click here. If you are dedicated and ready to make a difference, apply now!

THIS IS A PART-TIME BENEFITS ELIGIBLE POSITION SCHEDULED UP TO 29 HOURS A WEEK MONDAY - FRIDAY, 9AM-2PM

Billing and Support Specialist I 

• Experience: Three or more years of experience in a customer service role is required. Experience in handling high call volume, in person interactions, billing, reporting, and other support services is preferred.  

• Education: A High School Diploma or equivalent is required. An associates degree or college level business coursework is preferred.  

• Licenses & Certifications: A valid driver’s license and favorable driving record are required.  

• Language: Proficiency with verbal and written English language is required. Additional proficiency with Spanish and American Sign Language is preferred.  

Starting Salary Range: $21.75 -$24.80/Hourly 

Billing and Support Specialist II 

• Experience: A minimum of three years of experience handling call volume, in person interactions, billing, reporting, and other support services is required along with strong customer service skills. 

• Education: A high school diploma or equivalent is required. An associates degree with major coursework in business, accounting or other related field is preferred. Preference to candidates who are bondable. 

• Licenses & Certifications: A valid driver’s license and favorable driving record are required.  

• Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language is preferred.  

Starting Salary Range: $23.75 - $26.49/Hourly 

Billing and Support Specialist III 

• Experience: A minimum of three years of experience handling call volume, in person interactions, billing, reporting, and other support services is required along with strong customer service skills. Previous experience in a supervisory role is preferred. 

• Education: A high school diploma or equivalent is required. An associates degree with major coursework in business, accounting or other related field is preferred. Preference given to candidates who are bondable. 

• Licenses & Certifications: