Director of Social Services

A. POSITION SUMMARY: The Director of Social Services will work closely with the Emergency Shelter Director to oversee all clinical services including programming, staff supervision, client/staff interviewing, case records review, clinical rounds, community connections and participation and compliant with CP Unlimited, funding and regulatory agency policies, procedure and regulations.

B. POSITION DUTIES:

·        Assist in the development and implementation of policies and procedures.

·        Plan, organize, develop and direct the overall operation of the Social Services Department in accordance with CPU, OTDA, DHS and local standards, guidelines and regulations.

·        Make recommendations on changes in policies and procedures to the Administration.

·       Participate in the development and organization of policies and procedures for the implementation of medical, social, and emotional needs of the clients.

·       Participate in community planning related to the interest of the facility and the services and needs of the people served.

·       Maintain necessary records and prepare regular and special reports as required.

·        Engage in community outreach efforts to identify housing opportunities.

·        Develop and maintain relationships with government partners, and supportive community-based organizations to link clients to other services.

·        Coordinating services with other agencies to ensure that clients receive the care they need

·       Ensure the rehousing benchmarks are met monthly

·       Serve as a resource to the shelters’ social services department staff.

·        Represent CP Unlimited at city and statewide coalitions, task forces and committees as necessary

·       Participate in monthly staff meetings, case conferences and training seminars as indicated by Shelter Director and/or VP of Supportive Housing and Services

·        Assist with reports, programs and staff evaluations

·        Involve social services staff in planning programs and services when possible.

·        Available to work on-call and for 24-hour crisis intervention: attending meetings and work nights/weekends as needed.

·        Follow up on all Priority 1 DHS incidents on demand in CARES

·        Provide consultation to members of staff, community agencies, etc. to solve the needs and problems of clients.

·        Offer regular weekly supervisory guidance and support to case managers to ensure optimal performance.

·        Ability to review and complete DHS service plans (ILP) and other tasks in Cares.

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