HR Generalist

About Goosehead 

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. 

Job Summary 

Goosehead is seeking a highly motivated and organized HR Generalist to join our dynamic Human Resources team. As an HR Generalist, you will play a crucial role in supporting the day-to-day operations of the HR department and ensuring a positive and productive work environment for all employees. You will be responsible for a wide range of HR functions, providing support across the employee lifecycle. 

Principal Duties and Responsibilities  

Recruitment and Onboarding: 

• Conduct background checks and reference checks. 

• Facilitate the new employee onboarding process, including orientation and HRIS system introduction. 

• Processing of immigration documentation 

Employee Relations: 

• Serve as a primary point of contact for employee inquiries and concerns, providing guidance on HR policies and procedures. 

• Mediate and resolve employee relations issues, ensuring fair and consistent application of company policies.   

• Promote a positive and inclusive work environment. 

Benefits Administration: 

• Assist employees with benefits enrollment, changes, and inquiries. 

• Coordinate annual open enrollment processes. 

• Liaise with benefits providers as needed. 

HR Policy and Compliance: 

• Assist in the development, implementation, and communication of HR policies and procedures. 

• Ensure compliance with federal, state, and local employment laws and regulations.   

• Maintain accurate employee records and HR documentation.   

Performance Management: 

• Support the implementation of the performance management process, including goal setting, feedback, and performance reviews. 

• Assist managers and employees with performance-related matters. 

Training and Development: 

• Identify employee training and development needs. 

• Coordinate and facilitate training sessions and workshops. 

• Track employee training records. 

HRIS Management: 

• Maintain and update employee data in the Human Resources Information System (HRIS). 

• Generate HR reports and analytics as needed. 

• Ensure data integrity and accuracy. 

Offboarding: 

• Conduct exit interviews and gather feedback. 

• Manage the administrative aspects of employee terminations. 

Other HR Duties: 

• Participate in HR projects and initiatives. 

• Provide administrative support to the HR department as needed. 

Experience and Ed