Client Partner, Media/Entertainment Insights

About Us

Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-centric business models and experiences + deploy measurement systems – to build transformational relationships between businesses and the people they serve.

About the Client Partner

We are seeking an experienced Client Partner to join our rapidly growing Media & Entertainment Insights practice.  The ideal candidate has extensive experience building business at a supplier-side firm with traditional, streaming and social media clients.

In this role, you will be responsible for strategic management of account(s) to grow Material’s revenue stream across our offerings in Strategy and Insights. This role will be responsible for engaging with senior-level clients to drive strategies and meet clients’ objectives. The role supports Material’s financial goals by maintaining and growing existing client relationships and contributing to efforts that establish relationships with new clients.

We are looking for someone who is a natural leader, ambitious, a self-starter, and has exceptional client relationship skills. The ideal candidate will be very well-versed in selling a wide variety of insights and strategy consulting services.

As a Client Partner, you will  

• Responsible for profitable growth of account(s), including existing/expanding current clients and prospecting new clients in Media & Entertainment.
• Successfully builds pipeline and converts that pipeline to closed sales. 
• Builds strong business relationships with clients - beyond transactional. 
• Successfully prospects new relationships, alone or w/ support from others. 
• Can identify opportunities needing strategy, insights, tracking, or analytics. 
• Effectively leads the pursuit of opportunities alone or w/ support of others. 
• Upon winning, touches the work at key points with high-project impact. 
• You will also be accountable to an activity management model within and beyond existing accounts
• Understand and be able to represent and cross-sell the full suite of Material services, and be a part of service evolution across all 4 pillars of Material’s offering catalog 
• Responsible for designing work, scoping and developing proposals
• Persuasively and effectively communicate with senior-level clients across multiple industries on behalf of Material
• Identify and influence key decision-makers at all levels within the target client organization(s) with the goal of pursuing and closing growth opportunities.
• Possess experience delivering client engagements earlier in your career and provide support towards the development of delivery management practices that improve client satisfaction. This includes the ability to review and provide research and strategy-minded feedback on client deliverables (survey instruments, discussion guides, reports), and research design and executional considerations.
• Inspire and motivate cross-functional teams to deliver excellent, industry-leading proposals on digital experience transformation 
• Advocate for and model an agile mindset and design thinking practices to solve client business problems 
• Be responsible for forecasting and billing oversight on services sold.  

About you 

• 10 - 12+ years of relationship and business development experience in the Media & Entertainment Insights/Research space
• Strong executive presence and presentation skills 
• Experience with creating and delivering client-facing presentations and artifacts in a sales pursuit process.
• Experience working in in a matrixed organization that involves collaborating with other Service Line/Industry leaders, practitioners, and other business development professionals.
• Demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace
• Proven ability to develop and secure relationships at all levels within a client organization.
• Financial management and reporting expertise, including project estimation, P&L on an account amongst others.  

Who We Are & What We Care About

• Material is a global company and we work with best-of-class brands worldwide.  We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare.

• Material employees join a peer group of excep