People Specialist I, HR Operations

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA. 

Job Description

THE POSITION:

As an HR People Operations Specialist I you will have the opportunity to process and support data transactions within various HR administrative tasks to help achieve a great employee experience from beginning to end within the employee lifecycle. Leading new hire processes is a pivotal responsibility, ensuring smooth activities within the HRIS and a flawless start to an employee’s career at EVERSANA.  Within this role, you will also help establish repeatable processes, collaborate with many internal stakeholders, and use your critical eye for detail to ensure data integrity in our HRIS while helping support multiple client groups within the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved through the following activities:

• Executes HR-related transactions in areas of hiring, onboarding, employee data changes, compensation, benefits (tuition reimbursements, bonus payments, etc.), and terminations.
• Monitors timely completion of employment paperwork and eligibility verification (I9).
• Responds to unemployment insurance claims.
• Presents company and benefit orientations and helps answer new hire-related questions.
• Collaborates with internal partners (i.e. payroll, HRBPs, etc.,) to ensure successful outcomes when clarity is needed, when information needs to be actioned, or when its essential for issue resolution and addressing concerns.
• Escalates HRIS and procedural issues when they occur.
• Ensure clean data is entered into the HRIS.
• Delivers a great customer experience with high levels of service, accuracy, and timeliness.
• Develops and maintains process documents, communication templates, orientation materials, etc.
• Continuously seeks and shares opportunities for ongoing improvements.
• Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Exhibits a positive can-do attitude with a team player mindset.
• Participate in additional duties and/or project work as required to support HR Operations and overall business needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Travel: Less than 5%
• Hours: Full-time role, Monday - Friday (8am-5pm, EST or CST time zone)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor’s degree in HR or Business-related field preferred (may consider equivalent years of HR related work experience in lieu of a degree). 
• At least 2 years of experience in an HR environment.
• Attention to details is an absolute must.
• Strong organizational,