Sr Building Manager, Corporate Real Estate

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Due to the nature of this position, it will be an in-office role, requiring being in the Columbus, OH office 5 days per week.

Job Description Summary

Providing a safe, comfortable, and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents, and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!

As the Manager of Facilities Maintenance and Engineering, you’ll be responsible for managing operations for large campuses and/or multiple buildings spread across a defined geographic region. We'll count on you to be able to conceptualize a problem, identify relevant issues, define alternatives, develop recommendations, and implement solutions. Work includes handling tenant relationships and frequent interactions with senior-level management. You'll also have significant influence on vendor and business unit relationships.

Job Description

Key responsibilities:

• Assists in developing and managing operating budgets, including tracking expenses and identifying cost-saving opportunities.

• Provides regular reports on building performance, occupancy, maintenance metrics and makes recommendations for improvement. Ensures all buildings meet local codes, regulations, and corporate standards; participates in weekly maintenance stand-up meetings and executive project review meetings.

• Supports sustainability initiatives (e.g., energy efficiency, waste reduction) and workplace experience initiatives (e.g., events, concierge services, conference rooms, cafeterias).

• Responds to maintenance requests, comfort complaints (e.g., temperature, lighting), facility-related issues and addresses compliance issues (e.g., access control, hazardous materials).

• Coordinates repairs and communicates timelines for resolution in accordance with established service levels; maintains documentation for audits and certifications.

• Acts as a liaison between tenants and corporate real estate leadership. Hosts tenant meetings and keeps occupants informed.

• Leads the planning and execution of safety drills and emergency preparedness programs, including required fire drills and safety briefings.

• Provides communication support for executive floors maintenance, building powerdowns and shares updates on building operations, renovation, and service changes,

• Leads multi-functional building inspection programs and ensures that company standards, building codes and other regulations are followed. Ensures effective customer satisfaction.

• Develops, negotiates, and secures contracts.  Manages vendor and contractor relationships ensuring compliance with internal and external policies, practices, and procedures.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director or AVP, Corporate Real Estate. Manages a team of first line supervisors and associates.

Typical Skills and Experiences:

Education: Undergraduate degree in property management, engineering, business administration or related fields.

License/Certification/Designation: Real estate license, Real Property Administrator (RPA) and Certified Facility Manager certifications preferred.

Experience: Eight or more years in facility/property management with people management accountability. Management of a large campus or building portfolio more than 800,000 square feet is preferred.

Knowledge, Abilities and Skills: Knowledge of facility/property management; project management concepts and practices; understanding of all building, electrical, fire, Environmental Protection Agency (EPA) and other federal, state, and local codes and regulations; financial statement preparation, budgeting and financial analysis concepts and techniques. Skilled at planning, installation, maintenance, testing, repair, and operations of building, electrical, heating, ventilation, and air con