Lead Counselor - Pomona Women's Center

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.


This is a union eligible position.

JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Prototypes is one of the nation’s leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility tailored specifically to women, including those who wish to involve their children in their journey to recovery. Our program aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide range of supportive services. Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. Our interdisciplinary team of professionals provides comprehensive treatment for substance use disorders and mental health, parenting, educational, and life skills courses. Treatment can range from 60 days to 6 months.

The Lead Counselor leads staff and collaborates with other members of multidisciplinary team to ensure the best treatment outcome for the clients and provides treatment in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission, and vision. The Lead Counselor takes the lead in providing crisis intervention and client stabilization. Other responsibilities may include maintaining facility oversight and safety of clients, monitoring of medications, documenting client activities, performing client drug tests as required, and performing other duties as assigned.

KEY RESPONSIBILITIES
Program Coordination
• Lead by example and set the tone of responsibility, trauma-informed care, and client customer service.
• Ensure shift exchange occurs and documented through email for all shift exchanges.
• Coordinate with other leads and/or supervisors to arrange work schedules around lunch breaks, facility rounds, donations, visiting coverage, transportation, detox round, floor phone assignments, meal monitoring, behavioral rounds, and other responsibilities.
• Take ownership of any crisis and provide crisis intervention and client stabilization.
• Oversee the facility and safety of clients.
Direct Service
• Provide individual or group counseling services and care coordination/case management.
• Utilize trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the clients.
• Assist clients with intake, assessment, and orientation to program admission.
• Complete facility rounds on a regular basis to maintain supervision of the clients and facility.
• Complete detox rounds and behavioral support rounds at 30-minute intervals or as assigned.
• Conduct random and planned room searches.
• Be available to assist clients who have personal problems or sleeplessness.
• Drug test clients as required.
• Assists with community outings.
• Monitor medication line as needed or as assigned.
• Provide facility coverage by supervising clients during chores, visiting hours, mealtimes, medication line, detox, donations, groups, and free time.
• Monitor visiting hours and address any safety concerns.
• Transport clients as needed.
Clinical Documentation
• Write and complete all progress notes within 72 hours of service delivery.
• Maintain compliance with the due dates for all clinical documentation.
• Documentation must be maintained in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards to satisfy internal and external evaluating requirements.
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