Senior Director, New Product Expansion

T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success.

The Senior Director, New Product Expansion will be the single threaded leader responsible for guiding the strategy and execution for new T-Mobile Financial Services products. They will negotiate commercial terms and implement a product roadmap that significantly enhances these product offerings and help solve unmet customer needs while improving revenue opportunities for T-Mobile. They will act as a primary interface for both internal T-Mobile senior leadership and top executives on external the partner's side. Their decisions and roadmap will redefine how customers interact with T-Mobile for their day-to-day financial needs.

This new leader will bring deep subject matter expertise in Financial Services, product development lifecycle and cross-functional collaboration to establish a shared vision for the future generation of Financial Services products by building consensus across the company on priorities leading to product execution.

At T-Mobile, our goal is to provide financial service products for every customer across our diverse businesses from prepaid to postpaid. We will strategically launch products that expands access to all customers covering varied consumer financial stages!

Job Responsibilities:

• Owns the end-to-end roadmap and delivery of the multi-wave product expansion strategy from initial MVP launches to subsequent enhancement/feature releases to drive company profits.
• Develops and maintains strategic partnerships with external customers. Intimately understands customers’ business strategies, generate new ideas and product strategies that are appropriately aligned. This covers individual product strategy as well as an overarching strategy for the portfolio/platform(s).
• Creates, owns, plans, and manages a portfolio of high-quality products & services through a lifecycle of envisioning/investing/innovating. Defines KPIs and metrics to measure Product performance.
• Understand T-Mobile’s strategic and competitive position and deliver product experiences that are recognized as the best in the industry. Drives innovation, thought leadership, improvement, and adoption of industry-leading practices.
• Lead a team to conduct market research and analysis, building business cases and working with senior execs leading base marketing, T-Ads, loyalty & retention, and campaigns to package products for customers.
• Run multiple RFPs, negotiate commercial contracts, and make high judgement decisions that set the company up for long term success.
• Overall P&L management with external financial institutions like banks, processors, payment networks and other Fin-Techs.
• The products this team will launch are expected to supplement existing book of work and roadmap for T-Mobile’s other financial products while finding opportunities to create synergistic growth with other lines of business.
• Responsible for setting up LRP targets with FP&A that are achievable and work through Product, Design, IT, Cyber Security, Corporate Strategy and other key internal partner groups like Marketing, Studios, and Brand to launch products and manage long term.
• Employs qualitative and quantitative data to create clear and measurable goals for the team aligned to company, department, and functional area objectives.
• Responsible for attracting, hiring, and retaining a high-performing team of Product Managers, Program Managers, Business Development Managers and other product management staff to support products and platforms.
• Regularly conducts organizational design thinking/strategy to best structure the team and leverage resources, using a mix of employees, managed services, and other partners where applicable. This includes periodic reviews of current and anticipated aggregate staffing capacity.
• Develops and maintains cu