Great company. Great people. Great opportunities.

If you would like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.

What you'll do:

• Support Branch Manager in implementing actions to achieve financial objectives

• Assist the Branch Manager in ensuring compliance with all company policies

• Oversee sales efforts and business initiatives

• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable

• Motivate, coach and train personnel

• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

• Other duties assigned as needed

Requirements:

• High School diploma; Bachelor's degree preferred

• 3+ years of sales and operational experience

• Basic knowledge of the construction rental equipment industry or related

• Strong motivational and leadership skills

• Superior customer service, teamwork and verbal/written communication skills

• Proficient in Microsoft Office (particularly Excel)

• Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

OPERATIONS MANAGER - MATTING SOLUTIONS:

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

The Operations Manager – Matting Solutions will oversee the operations of a yard within a defined coverage area, ensuring accurate inventory management and exceptional customer service. This role involves managing Matting inventory, quotes, yard logistics and freight, and maintaining precise billing and inventory records. The Manager will engage with customers, particularly UR branch areas, to promote and service different types of mats and other products.

Formerly YAK ACCESS, Matting Solutions is now part of the United Rentals Team and is one of North America’s leading providers of right-of-way access solutions. From pipelines to power lines to civil projects, we offer unmatched expertise in total access planning, clearing, site work and restoration services.

What you’ll do:

Yard Operations Management:

• Supervise all operations within the yard, ensuring smooth and efficient processes.

• Maintain accurate inventory records, ensuring all items are correctly logged and tracked.

• Ensure the yard is organized, safe, and operates within compliance standards.

• Oversee yard profit and loss statement, ensuring effective leadership and cost control

• Complete and receive opportunities from the sales team for quotes on products and services.

• Provide finalized quotes for opportunities to the sales team or directly to customers, ensuring accuracy and competitiveness.

• Collaborate with the sales team to understand customer requirements and tailor quotes to meet those needs.  

Customer Engagement:

• Visit all UR sites within the designated area to build and maintain strong customer relationships.

• Promote our local mat services and products, discussing various mat types and their applications.

• Cater to the specific needs of UR branch areas and other regional customers, providing tailored solutions and exceptional service.

Logistics Coordination:

• Oversee the loading and unloading of trucks, ensuring all processes are performed safely and efficiently.

• Coordinate with drivers and logistics personnel to ensure timely and accurate delivery and receipt of goods.      

Inventory and Billing Management:

• Ensure all inventory movements are accurately recorded in the system.

• Manage billing inputs, ensuring all tickets and records are correct and up-to-date.

• Monitor and report on inventory levels, ensuring adequate stock is maintained to meet customer demands.         

Leadership & Supervision:

• Motivate, coach and train personnel.