REAL ESTATE LOAN PROCESSOR

Job DetailsJob Location: Albuquerque, NM 87109Position Type: Full TimeEducation Level: High School Degree or EquivalentJob Shift: DayJob Category: BankingLocation: Albuquerque, NM 87109

Schedule of Work: (not a remote or hybrid position)

- Monday to Friday: 8:30 AM to 5:30 PM

- Rotating Saturday: 9:00 AM to 1:00 PM

Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

Comprehensive Medical, Dental, and Vision Insurance
Paid Short-Term Disability, Life Insurance, and AD&D
Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
Tuition Reimbursement for Professional Development
401(k) Plan with Employer Match
Pension Plan for Long-term Security
Exciting Opportunities for Career Advancement

Overall Job Purpose

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking. While specific responsibilities vary by role, every position carries universal expectations aligned with its level of responsibility and authority across the organization.

As a Real Estate Loan Processor at Sandia Area, you are responsible for delivering excellent service while maintaining personal accountability in your actions and behaviors. By prioritizing member satisfaction and operational efficiency, you directly contribute to the organization’s mission of strengthening financial well-being for our members and community. You are entrusted to uphold our values in every interaction, ensuring trust, accuracy, and a focus on service excellence.

Reporting directly to the Real Estate Loan Processing Supervisor, the Real Estate Loan Processor is responsible for processing, reviewing, assisting with and electronically storing real estate loan documentation. The Real Estate Loan Processor works closely with loan officers and other stake holders to facilitate the loan approval and closing process.

Duties and responsibilities

Compliance & Policy Adherence

Receives and reviews real estate loan applications, ensuring all required documentation is complete, accurate and in compliance with established policies and procedures
Prepares Loan Estimates and Closing Disclosures accurately and distributes them in accordance with federal consumer regulations.
Identifies and reports any suspicious activities, potential fraud and compliance violations to the appropriate channels.
Completes a review of Property Valuation Reports in accordance with established policies and procedures
Prepares loan documents in accordance with the loan approval, regulatory compliance requirements and consumer elected products such as debt protection.
Funds and disburses home equity loan proceeds in accordance with loan instructions utilizing available automation or manual processes.

Department Operational Support          

Performs home equity loan pre-closing duties, to include ordering and reviewing appraisals, preparing and sending disclosures within regulatory timeframes, ordering and reviewing title searches and flood certificates, obtaining updated homeowners insurance, and other required tasks.
Communicates with appropriate staff and borrowers to gather missing information, resolves discrepancies and provides updates on loan application status.
Responds promptly and professionally to borrower, appraiser and Title Company inquiries, providing exceptional member service throughout the loan process.
Ensures clear and effective communication channels are maintained with internal and external stakeholders.
Assists with background loan functions such as rate changes, HMDA, borrower insurance monitoring, mortgage releases, and mailing adverse actions.
Prepares and/or reviews loan documents to ensure timely closing.
Completes quality control audits as assigned.
Assists in Member First Mortgage quality control audits.
Assists in creating paper files for Member First Mortgage loan documentation.
May participate in special lending-related projects as directed.
Ensure the Real Estate Loan Processing Supervisor is kept fully informed of department activities and of any significant problems or concerns.

Transaction & Account Support

Performs home equity loan post-closing duties, to include funding the loan, assembling loan files, following up on releases of mortgage and other required tasks.
Ensures that paperwork is uploaded, indexed and reviewed to the document imaging system timely and accurately.
Uses Document Tracking reports to verify all files are received from the branch level and all tracking checklists are complete.
Performs home equity loan post-