Psychology, Community Counseling Center - Federal Work Study Student Assistant

Job Summary:  

The Clinic Student Assistant supports the Clinic Director with the daily operations of the Community Counseling Center (CCC). Responsibilities may include direct interaction with clients and handling of protected health information. The position reports directly to the Clinic Director. Preference is given to candidates eligible for Federal Work Study and those with a strong interest in community mental health.

Responsibilities include, but are not limited to:  

Under direct supervision, duties include but not limited to:

• Answering phone calls
• Checking and responding to emails and voicemails daily
• Conducting initial client phone screenings (including responding to urgent clinical situations directly and/or providing referrals)
• Creating and managing client forms (e.g., consents, questionnaires), creating client files/ filing
• Assisting with chart quality assurance, scheduling intakes, managing the waiting list and referrals
• Making CCC basic financial records, clinic supplies inventory, and contributing to the cleanliness of the CCC
• Assist in providing CCC Policy & Procedures
• Assist the Clinic Director with public relations, including but not limited to updating the clinic webpage and making announcements to the university and/or community groups regarding our clinic services

Minimum Qualifications: Required Education and Experience  

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.  

• Special Qualification: Admission or registration as a CSU student.  

Required Qualifications  

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.  

• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)  

• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)  

• Eligible to work in the United States  

• Payroll Requirement: Social Security Card  

Preferred Qualifications  

• The ideal candidate will have excellent organizational skills and attention to details
• ability to exercise sound judgement and take initiative
• excellent oral and written communication skills
• high degree of professionalism
• sensitivity to diversity and legal/ethical issues of care, strong computer skills
• ability to learn the Titanium software system efficiently

Compensation and Benefits:  

Student Employment Anticipated Hiring Range: $16.50 per hour.  

The compensation offered will consider internal equity and experience among other factors.  

Position Information:  

Work status: Part-Time, Temporary, Seasonal  

The application deadline is: 8/29/2025 at 11:55 pm (PST)  

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).  

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).  

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.  

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.  

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).  

Conditions of Employment   

Background Check   

Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Driver’s License Check   

Possession of a valid Driver's License may be required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.  

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