Client Billing Specialist

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

Position Overview

The Client Billing Specialist II is a mid-level role responsible for managing complex billing functions, ensuring accuracy, and driving resolution of non-standard billing issues. This role supports payer billing processes, researches and resolves client disputes, and partners across Finance, Account Management, and Collections to optimize billing efficiency. The Specialist II is expected to operate with limited supervision, demonstrate strong problem-solving ability, and provide support to junior specialists when needed.

Key Responsibilities

• Independently prepare, finalize, and transmit weekly and monthly client invoices, including complex payer and passthrough billing.
• Investigate and resolve billing discrepancies and client disputes, identifying root causes and implementing corrective measures.
• Execute billing month-end close activities, ensuring compliance with deadlines and accuracy of revenue recognition.
• Partner with Collections and Account Management teams to accelerate resolution of outstanding issues and support timely collections.
• Maintain and audit contract and pricing documentation; support reviews of contract terms for billing accuracy.
• Perform advanced data analysis (Excel, Cognos, and/or ERP reporting) to reconcile accounts and identify trends.
• Contribute to process improvements by recommending and testing billing system enhancements.
• Serve as a point of contact for escalated client inquiries; support knowledge sharing and guidance for Billing Specialist I team members.
• Collaborate with Finance leadership to prepare billing reports and support audit/compliance requirements.

Qualifications

• 2–4 years of progressive billing or AR experience, preferably in healthcare, payer, or high-volume client billing.
• Strong understanding of billing workflows, revenue recognition, and account reconciliation.
• Advanced proficiency with Microsoft Excel (pivot tables, formulas, macros) and experience with billing/ERP systems (Lawson, NetSuite, or equivalent preferred).
• Strong analytical and problem-solving skills with the ability to resolve complex issues independently.
• Excellent written and verbal communication skills; confident in interacting with internal stakeholders and external clients.
• High attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Professional demeanor with a collaborative, solutions-oriented mindset.

Competencies

• Analytical Expertise: Comfortable with data-driven reconciliation and issue resolution.
• Independence: Operates with limited supervision; accountable for accurate and timely results.
• Collaboration: Partners effectively across teams and shares expertise with peers.
• Client Service Orientation: Anticipates client needs and ensures a positive billing experience.
• Process Improvement: Identifies inefficiencies and proposes improvements to systems and workflows.

 

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual r