Senior Advisor, HR

I. Job Summary
As a member of the WM People organization, the Sr. HR Advisor is tasked with providing  proficient and specialized HR support to  assigned business units and/or functions, with a strong focus on employee relations, policy application, and risk mitigation. The position serves as the primary HR contact for assigned client group(s) and trusted advisor for employee relations issues and human resources policies and processes, independently managing standard to moderately complex matters while partnering closely with HR Managers on escalated and high‑risk issues. MUST RESIDE IN THE PNWBC MARKET AREA.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned. 

• Provides reliable and timely coaching and counseling to  employees and managers on issues to ensure consistent, transparent application of policies, procedures, and  employment laws.

• Identifies, communicates, and resolves  standard to moderately complex employee relations matters, balancing employee advocacy with stewardship of company policies and employment laws, including performance management, investigations, sensitive conduct issues, and protected‑class related concerns; escalating high‑risk or complex matters to the HR Manager as appropriate.

• Serves as the  primary HR point of contact for assigned client group(s) supporting/delivering internal processes including Performance Management,  onboarding, and Exit interviews.

   

• Partners and participates with local team(s) on recruitment outreach efforts.

• Serves as an active member of People related project teams as assigned, and provides back‑up support to HR Advisors as needed.

•  Coaches managers through difficult workplace conversations, providing guidance on documentation, corrective action, and risk mitigation.

• Assists the  HR Manager in the development and maintenance of processes and policies as well as new initiatives, including improvements to employee relations workflows and case quality.

•  Identifies and escalates potential legal, risk, safety, compliance, ADA, and accommodation‑related concerns to the  HR Manager, overseeing routine ADA matters and escalating complex cases as needed.

• Prepares, reviews, and maintains employee relations documentation, including investigation records and corrective action materials.

• Triages employee relations intake inquiries and supports case tracking and follow‑through in partnership with HR Managers.

III. Supervisory Responsibilities
This job has no supervisory duties.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
  
A. Education and Experience

• Education: Bachelor's Degree (accredited) in Human Resources, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
• Experience:  Four (4) years of relevant work experience in a People Advisor or Generalist capacity.

B. Certificates, Licenses, Registrations or Other Requirements

• PHR, SHRM-CP, or CHRP Certification preferred.

C. Other Knowledge, Skills or Abilities 
 

• Strong communication and interpersonal skills.
• Approachable and responsive resource able to connect with employees at all levels.
• Solutions-oriented approach to problem solving and conflict resolution with a strong drive to create a positive work environment.
• Strong internal and external customer focus.
• Self-motivated; ability to navigate complex environments, get answers and autonomously drive solutions.
• Comfortable with high volume workload and able to manage multiple priorities in a fast-paced environment.
• Strong working knowledge of employment laws and regulations and the ability to appropriately assess risk.
• Ability to use experience and judgment to make decisions that may be based on  imperfect o