Public Safety Manager, Department of Public Safety (DPS)

Company Description

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community.  In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply. 

Job Description

Summary of Position  

The Public Safety manager is responsible for managing the daily operations and investigations conducted in the Department of Public Safety. Supervises all Public Safety Officers, including monitoring and enforcing policies, practices, and protocols within the Department of Public  Safety. This position coordinates investigative, enforcement, and educational activities with appropriate university officials and city and state agencies.

Primary Responsibilities 

• Supervise and schedule in-house and contracted public safety officers to provide a 24/7 campus presence, responding with urgent purpose to medical emergencies and security concerns.
• Manage the full lifecycle of staff development, including vetting, initial training, and ongoing certification tracking for officers, contractors, and student workers.
•  Lead the development of emergency response plans and crowd control strategies while collaborating with city officials (Police/Fire/EMS) for campus-wide events.
• Oversee the campus incident reporting process, conducting internal investigations and serving as the primary responder for significant issues during shifts.
• Ensure legal compliance by accurately classifying crimes, maintaining the daily crime log, issuing alerts, and compiling data for the Annual Security Report.
• Manage and budget for all security infrastructure, including CCTV, card access, radio systems, panic alarms, and the campus-wide keying strategy.
• Conduct routine security surveys of campus property and oversee audits and maintenance for patrol vehicles, medical supplies, and department equipment.
• Assist the Dean of Students and Title IX Coordinator on student conduct-related matters.

Additional Responsibilities 

• Serve as the primary authority in the Director’s absence and participate in university committees to guide campus-wide safety and security planning.
• Develop and maintain collaborative partnerships with university departments, students, and city officials to foster a unified approach to campus safety.
• Remain on-call for after-hours consultations and immediate response to critical incidents, ensuring leadership coverage during emergencies.
• Manage daytime dispatch functions, student-led safety programs, and the auditing of specialized inventory such as medical supplies and evidence.

Qualifications

Minimum Qualifications 

• Bachelor's degree in the related field. 
• Minimum of (1) years of supervisory experience in a law enforcement, public safety, or security department required. 
• Minimum of five (5) years of experience in law enforcement, public safety, or security department required. 
• Valid driver’s license required and must be insurable under the university’s motor vehicle insurance.
• Meet state background check requirements under the Kari Koskinen Apartment Managers Act and requirements for a  Protective Service Agent in the State of Minnesota. 

Preferred Qualifications 

• Professional experience in public safety or security in a higher education setting.  
• Successful completion of FEMA courses ICS-100, 200, and 700. 
•  Experience with security systems, including C-Cure 800 security system, Milestone IP video image software, and installation  and maintenance of a variety of cameras, card readers, door hardware, and related technology and devices. 
• Experience with community policing. 

Knowledge, Skills, Abilities 

• Excellent problem-solving skills, including ability to initiate a prompt and appropriate response, often under stressful  circumstances that impac