Administrative Program Specialist - Duke Hospital - Full Time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Hospital

 

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

 

General Description of the Job Class

Plan, coordinate and participate in the establishment and operation of specialized programs or projects. Develop, coordinate and advise on policies related to specified activities.

 

Duties and Responsibilities of this Level

Plan, coordinate and participate in the implementation of activities including, but not limited to, seminars, conferences, workshops, short courses, clubs, shows, public events and other related programs. Develop and coordinate new ideas and concepts for program themes. Coordinate all program logistics, materials and resources.

Provide administrative assistance to departmental staff within assigned areas to support the accomplishment of program objectives. Develop, coordinate and advise staff regarding relevant policy.

Plan, coordinate and administer activities of assigned programs to include developing, implementing, and supervising related procedures, processes, services and systems. Train employees in proper methods and procedures and ensure correctness of work.

Advise supervisor as to the status of current activities and additional or expanded program requirements. Make recommendations for solutions to problems identified.

Monitor and evaluate program effectiveness, investigate trends, and recommend and implement modifications to improve program effectiveness.

Coordinate and/or participate in public relations activities to include preparing and supervising the production of brochures, bulletins, newsletters and other promotional materials and/or publications, preparing press releases, designing ads and fliers, and responding to inquiries. Develop plans and schedules for release of publicity materials.

Maintain liaison with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives. Interface with external organizations as appropriate to ensure cooperative efforts are enhanced and available resources are utilized.

Assist in the preparation of budgets and grants. Monitor, verify and reconcile expenditure of budgeted funds as appropriate.

Prepare reports and conduct preliminary analyses setting forth progress and adverse trends. Provide input into appropriate program recommendations or conclusions.

Perform other related duties incidental to the work described herein.

 

Required Qualifications at this Level

 

Education

Work requires analytical, communications, and organizational skills generally acquired through completion of a bachelor's degree program with one year of experience in program administration or event production.

-OR-

Two years of postsecondary education with three years of experience in program administration or event production. Or high school with 5 or more years of experience

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

 

Experience

 

 

Knowledge, Skills, and Abilities

Demonstrated the understanding of basic leadership approaches such as work scheduling and prioritizing.

Demonstrated success applying highest level of secretarial skills.

Demonstrated editing and proofreading skills.

Ability to juggle multiple tasks and meet demanding deadlines.

Must be self-direct and able to take initiative.

Provide administrative support in completing complex tasks.

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential th