Registrar’s Office Assistant

About Cornell Law School

Cornell Law School, founded in 1887 and ranked 14th by U.S. News & World Report, offers a 3-year JD program, a one-year LLM program, and a doctoral (JSD) program. The school has 41 tenured and tenure-track faculty, including 20 with chaired positions, and 15 clinical professors involved in legal research and clinics at various levels. Cornell Law's faculty is highly regarded for scholarly productivity in areas like empirical legal studies and international law. The school aims to combine theoretical, doctrinal, and experiential teaching with cutting-edge scholarship to prepare graduates for success in the legal profession.

The Opportunity

The Registrar’s Office Assistant serves as the first point of contact for the Law School Registrar’s Office, handling inquiries from students, faculty, staff, and the public. This role involves assisting with various complex administrative and technical tasks related to student records, course and enrollment management, and exam functions.

Key Responsibilities

Customer Service & Administrative Support

• Act as the first point of contact in the Registrar’s Office, handling inquiries via email, in-person, and phone.
• Manage the Law Registrar email account, responding or referring messages as needed.
• Assist with room reservations, scheduling makeup classes, and academic review sessions, as well as maintaining and tracking course enrollment.
• Process incoming and outgoing mail, including both regular and electronic communications.
• Support events like New Student Orientation, Convocation, and Commencement.
• Ensure compliance with data privacy and security regulations related to student records (e.g., FERPA).
• Provide information on policies and procedures regarding leaves of absence, withdrawals, and Title IV Financial Aid.
• Schedule office meetings and take minutes.
• Maintain and update the office website.
• Assist in maintaining and securing Law School student records, ensuring accurate data entry.
• Order office supplies.

Exam Support

• Assist with exam preparation, administration, and processing.
• Order exam supplies.
• Help with exam proctoring and scheduling.
• Provide support to students with exam-related issues.

Other Responsibilities

• Serve as backup for the Academic Services Assistant and Enrollment Services Assistant.
• Participate in special projects as needed.
• Complete any required university compliance trainings.

What We Need

A resume and cover letter are required for further consideration.

• High school diploma and 2 to 4 years of relevant experience or equivalent combination.
• Proficiency in Microsoft Office Suite and strong database management skills.
• Ability to work with highly confidential material under pressure in a fast-paced, team-oriented environment.
• Capable of handling multiple tasks with varying deadlines and prioritizing simultaneous projects.
• Exceptional attention to detail.
• Excellent written and oral communication skills.
• Strong organizational, planning, time management, and interpersonal skills.
• Strong service orientation and problem-solving abilities.
• Demonstrated commitment to diversity, equity, access, inclusion, and wellbeing.
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to manage high volumes of work during peak periods.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

• Familiarity with university policies and procedures, particularly the role of the Registrar’s Office at both the university and Law School levels.
• Experience with PeopleSoft.
• Experience with 25Live.
• Experience with WordPress.
• Experience with Exam4.
• Experience with Canvas.

This is a one-year fixed-term, full-time (39 hours/week) endowed position that is based in Ithaca, NY and fully on-site. Work hours are Monday through Thursday, 8:00 AM to 4:30 PM, and Fridays from 8:00 AM to 4:00 PM.   

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more i