Program Manager, Global Pricing Technology

Program Manager, Global Pricing Technology – Austin, TX or Denver, CO

Are you looking for an opportunity to have a significant impact on key strategies that will drive corporate growth across the globe? Do you have an eye for detail, and strong business acumen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Program Manager, Global Pricing Technology.

Western Union powers your pursuit.

We are seeking a strategic, detail-oriented Program Manager to drive the successful delivery of a complex, multi-phase internal pricing technology initiative. This role will oversee cross-functional delivery across product management, internal engineering teams, vendor developers, regional business groups, and supporting functions (e.g., operations, data, compliance). The Program Manager will lead program planning, execution oversight, status reporting, and governance activities to ensure aligned, scalable delivery across geographies and teams.  The Global Pricing Technology Program is a top 8 initiative of the company with broad global and executive exposure. 

Role Responsibilities

• Program Leadership & Execution
  • Drive the end-to-end delivery of the global pricing technology program
  • Manage multiple parallel workstreams (tech rollout and adoption, data engineering, application/UI, pricing engine, vendor teams)
  • Create and maintain integrated program plans, roadmaps, and milestone tracking
• Cross-Functional Coordination
  • Serve as the connective tissue across product management, engineering, vendors, and business stakeholders.
  • Manage and monitor interdependencies between workstreams, teams, and sub-projects.
  • Support SDLC process tracking and Jira hygiene in collaboration with product manager and scrum master
• Stakeholder Engagement & Governance
  • Establish and run program governance structures (e.g., SteerCo, workstream standups) that drive results
  • Coordinate executive-level updates, dashboards, and decision-making materials
  • Engage with global stakeholder groups (Europe, North America, APAC) and partner teams (e.g., audit, finance, legal, ops).
• Operational & Project Oversight
  • Track business requests, pricing modernization efforts, and audit actions tied to the pricing technology domain.
  • Ensure clear lines of communication, task ownership, and issue/risk management.
  • Manage program-level documentation, budget, resource allocation, decision logs, and reporting structures.

Role Requirements

• 7+ years of experience in program or project management, ideally within enterprise platforms, internal tools, or pricing systems.
• Proven track record coordinating global or cross-functional technology initiatives.
• Strong organizational and communication skills; able to manage up, down, and across.
• Experience working with Jira, Confluence, project plans, and agile/scrum teams.
• Ability to synthesize complexity and communicate clearly to both technical and business audiences.
• Familiarity with enterprise software development lifecycle and vendor management preferred.

Ideal Candidate Traits

• Highly organized, proactive, and solution-oriented
• Strong attention to detail, timelines, and follow-through
• Comfortable in fast-paced, matrixed environments

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The salary range is $95,400 – $140,000 per year. This role is also eligible to receive a short-term incentive bonus that aligns with individual and company