Red Hat is looking for a technically savvy human with strong open source credentials to join our team. You will work as a Community Engineer, directly engaging with a diverse global community of users, developers, and maintainers, to help sustain and grow the Ansible ecosystem.

We’re looking for someone who is passionate about open source, has experience with community management, and has solid knowledge of Python and Infrastructure as Code technologies. Ansible has a lot of Engineers at our Durham and Raleigh offices in North Carolina, though as the team is based on the US East Coast and Europe, we do accept remote applicants from countries where Red Hat is registered to do business.

What will you do

• Community engagement and support:

  • Actively participate and engage with the Ansible community on the Ansible forum and GitHub.

  • Interact daily to provide support and guidance to members of the Ansible community.

  • Help manage and maintain various code repositories and CI/CD workflows across multiple GitHub organizations.

  • Mentor and promote contributors to maintainer roles.

  • Represent and promote Ansible at meetups and conferences both virtual and in person.

  • Help solve technical issues with community tooling in partnership with other Red Hat engineering teams.

  • Act as an open-source champion inside Ansible Engineering to promote upstream-first development methodology with a focus on quality.

​

• Release management:

  • Assist with Ansible community package and execution environment releases.

​

• Technical contributions:

  • Lead or contribute to technical initiatives that grow, improve, and scale how we empower and work with the Ansible community.

  • Develop tooling, review, and troubleshoot Python.

  • Develop and release Ansible collections and configure and troubleshoot CI in community GitHub repositories.

• Documentation and communication:

  • Create, refine, and improve documentation for Ansible users, contributors, and maintainers.

  • Publish periodic community and partner engineering newsletters.

  • Administer the Ansible Forum, managing groups and tags based on community requests.

  • Regularly communicate with project stakeholders including other Red Hat engineering teams, community maintainers, product managers, consultants, and senior leadership.

​

• Working in the Ansible ecosystem:

  • Explore, identify, and document issues and pain points within the Ansible community. Advocate for the resolution of critical issues and communicate the impact to other Red Hat engineering teams.

  • Help Red Hat teams and the Ansible community work collaboratively to improve the quality of automation content such as playbooks, roles, and modules.

  • Collaborate with Red Hat partners by maintaining quality checks in the release pipeline for Ansible Galaxy and Automation Hub.

  • Promote good coding practices and assist both the Ansible community and Red Hat strategic partners in the development and testing of automation content.

What you will bring

• Exceptional interpersonal skills: Community thrives on daily interactions. In this role you must be friendly, inclusive, and ready to engage with a diverse range of technical professionals. You also need to tolerate a lot of context switching and be a good multi-tasker.

• Strong communication: Excellent written and verbal English language skills.

• Open source experience: Significant contributions to at least one open source project (code, documentation, promotion, or community participation).

• Hands-on experience using Ansible to manage infrastructure or systems.

• Experience writing Ansible playbooks and roles