Field Service Representative
RTXAbout the role
Date Posted:
2026-03-09Country:
United States of AmericaLocation:
US-WA-WHIDBEY ISLAND-3650-CUST ~ 3650 N Charles Porter Ave ~ CPRW HANGAR, Hangar 10 (External Site)Position Role Type:
HybridU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: Top SecretSecurity Clearance Status:
Active and existing security clearance required on day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
This position is an onsite Centralized Field Engineering (CFE) Principal Specialist role supporting Advanced Sensor Programs (ASP), performing duties as part of a Field Team that interfaces with sensor users to provide long-term technical field support for complex electronic and electro-mechanical radar systems. The home location is Whidbey Island, WA.
The ASP Field Operations program is an energetic, multi-disciplinary team of over 50 field support technicians working collaboratively with internal and external customers and programs to provide and support cutting-edge airborne radar systems capabilities to our nation’s warfighters around the world, and around the clock. This team is positioned at the tip of the spear, alongside the customer, providing direct support to ensure the warfighter has the most capable systems on the front line to meet the challenges our nation faces.
- What You Will Do
- Participate in the development, maintenance, and sustainment of the sensor system.
- Conduct daily reviews with customers.
- Perform administrative tasks essential for system maintenance, including planning, coordination, task monitoring, shipping, receiving, packaging, and inventory management.
- Utilize knowledge gained from and through field experiences to provide onsite technical support and assistance directly to customers when required.
- Communicate technical information effectively in both written and verbal formats.
- Collaborate with offsite engineering teams to troubleshoot and perform necessary repairs.
- Travel OCONUS: Two (2) 75-day deployments per year.
- Travel CONUS: Up to 40 days per year.
What you will learn
- How to support and maintain cutting-edge technology in the field.
- How to support a highly mobile customer in very dynamic environments.
- How to manage and prioritize multiple requirements from different organizations.
Qualifications You Must Have
- Ability to work outdoors in challenging environmental conditions. Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience.
- Active and transferable Top Secret U.S. government issued security clearance is required prior to start date with the ability to obtain Tier 5 (SCI) after start.
- Experience in repair and maintenance of military electro-mechanical systems.
- Experience in system integration, logistics processes, and logistics procedures.
Qualifications We Prefer
- Experience with the Naval Aviation Maintenance Program (NAMP) and Optimized Organizational Maintenance Activity (OOMA).
- Experience with airborne radar systems.
- Proficiency in navigating and executing commands within a UNIX environment and interpreting maintenance-related results.
- Strong technical writing, oral communication, and interpersonal skills.
- Ability to work outdoors in challenging environmental conditions.
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
- This role is not eligible for relocation.
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
As part of our commitment to maintaining a secure
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