Print/Insert Operator-2nd shift (Sunday through Thursday 2pm to 1030pm)

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

This is a 100% onsite position on 2nd shift Sunday through Thursday 2pm to 1030pm.

Job Overview 

Produce, stage, and ensure quality of mail produced by: 

Operating printing equipment - work within a team, ensuring the group’s goals are met by printing and documents in the correct order. Fine tune equipment and operations for maximum throughput. Load and unload printers’ paper stock and consumable supplies, and work with other shifts and departments. 

Operating inserting equipment - set-up mechanical inserter, produce quality mail pieces at established throughput requirements, and assist and train other associates as required. 

Understanding and ensuring all other aspects of producing and mailing quality mail pieces are met including but not limited to – staging mail appropriately for PSI which includes wrapping and correct paperwork; placing service calls for machines when appropriate; evaluating workload and operating appropriate machines given volumes and SLA’s 

Duties and Responsibilities 

• Produce quality mail pieces at established throughput requirements while running and loading automated inserting machine. Load surveys, cover letters, and envelopes in the correct order. Work with tech support and troubleshooting to maximize efficiency. Unload finished mail pieces. Conduct quality inspections of sampled mail pieces. 

• Setup mechanical inserter. Install correct fold plates, adjust paper path guides, etc for each mode. Clear machine and prep for new jobs.