Application Analyst - Curriculum

PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify.

Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities.  We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student.  

Job Posting End Date:

Deadline to apply is 11:59 PM on

04-24-2026

Job Title:

Application Analyst - Curriculum

Contract Type:

Employee

Annual Salary:

$60,761.00 - $115,446.00

(Support staff salary will be based on internal equity and experience)

Location:

FL - HOME OFFICE

Job Description Summary:

Our Mission is to equip students for success by developing and delivering highly effective digital learning through an intuitive online platform.

FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.

The Position:

Position General Summary:

The Curriculum Application Analyst provides 2nd tier support and configuration for packaged and custom applications with the FLVs organization. The Curriculum Application Analyst implements and supports technology systems for business applications including Azure DevOps, CAT Server, LTI Manager, ICE Press, BambooCI, Master Manager, Educator and additional Learning Management Systems (LMS). The Application Analyst is required to provide weekly status reports to their supervisor in the Information Technology (IT) department.

Essential Position Functions:

• Provide 2nd tier support for business applications within the enterprise

• Provide set up and configuration of applications

• Oversee, delegate, and provide technical support for Course Services’ Service Now incident queue

• Develop recommendations for enhancing approaches for software support services

• Develop and manage effective working relationships with other departments, groups and personnel with whom work must be coordinated or interfaced

• Analyze performance of programs and takes action to correct deficiencies

• Execute the modification and/or configuration of software applications to resolve issues and plan for future growth

• Participate in the development and implementation of processes that improve efficiency and enhance productivity

• Provide a minimum of weekly status report updates for current projects

• Conduct research into software application products and services in support of development and purchasing efforts

• Provide support for the testing of new and existing software applications under development or consideration for purchase

• Provide status updates for application outages impacting development teams

• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others

• All work responsibilities are subject to having performance goals and/or targets established

 (These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

Minimum Requirements:

Education/Licensure/Certification:

• Bachelor’s Degree in Computer Science or Information Systems; or equivalent combination of education and relevant experience

• Master’s Degree in Computer Science/Information Systems, preferred

• ITIL V3 Foundation Certified - preferred

• Microsoft Certified Solution Associate (MCSA) certified - preferred

• Industry certifications in software, systems, or network disciplines, preferred

Experience:

• Three years’ supporting and delivering business computer applications

• Two years’ experience with the ServiceNow Incident Management module - preferred

• Three years’ Microsoft operating systems experienc