Global, Commercial Learning & Enablement

Hiring for Global, Commercial Learning & Enablement - Remote

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Key responsibilities:

• Strategy Development:

Design and implement the commercial team's onboarding and continuous learning strategy. Define the global learning and enablement strategy in alignment with the organization's objectives and business priorities.

Identify key learning and development priorities, gaps, and opportunities to drive effectiveness and productivity improvements across all commercial operations.

• Program design and implementation:

Develop and implement comprehensive learning programs that enhance the knowledge, skills, and capabilities of the global commercial team, focusing on commercial and business process optimization.

Design and deliver training on specific business processes, including sales and marketing operations, ensuring comprehensive understanding and application of these processes across the company.

Utilize a variety of training modalities, such as instructor-led sessions, e-learning, microlearning, simulations, and virtual training, tailored to meet the needs of commercial operations.

• Commercial Enablement & Business Process Adoption:

Define and execute a detailed plan for training the commercial team on the use of SFDC, Marketo and other tools to streamline and optimize sales and marketing processes.

Develop training materials and sessions focused on business process improvements, including the effective management of sales pipelines, customer engagement strategies, and marketing automation tools.

Act as a bridge between IT, Sales & Marketing Ops, Sales, and Strategic Marketing to ensure SFDC, Marketo and other business tools are effectively meeting the needs of the teams, facilitating the resolution of any process or tool-related issues.

Develop and maintain comprehensive documentation and resources on business processes and commercial tools for continuous learning/adoption.

• Measurement and Reporting:

Establish key performance indicators (KPIs) and metrics to evaluate the impact and effectiveness of business process training and enablement initiatives.

Analyze feedback and performance data to measure the return on investment (ROI) and effectiveness of training programs, adapting strategies as necessary to maximize outcomes.

Provide regular reports and insights to senior leaders and stakeholders on the outcomes and successes of the global learning and sales enablement function.

• Stakeholder Collaboration:

Collaborate with senior leaders and stakeholders to establish a long-term vision and roadmap for global commercial learning initiatives.

Foster strong collaborative relationships with Sales, Marketing, Product, and HR to ensure learning initiatives are fully integrated with business strategies and operational needs.

Engage with external vendors, consultants, and industry experts to enhance learning content and methodologies, ensuring that the team remains at the cutting edge of commercial practices.

Preferred Education Level:    Bachelors    

Minimum Years Required Experience:    5    

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Compensation for the role will depend on a number of factors, including the location of the successful candidate, qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including performance-related bonus, medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.
 

Lonza is an equal opportunity employer. All qua