Spanish Bilingual Healthcare Receptionist (ZR_21391_JOB)

This is a remote position.

• 40 hours a week
  
• Mon - Fri 8:00 AM- 5:00 PM (PST) includes 1h unpaid break.
  

Job Description: Bilingual Healthcare Receptionist

As a Bilingual Healthcare Receptionist, you will be the cornerstone of our client’s medical evaluation process, managing sensitive information and coordinating between patients, doctors, and insurance providers. This role requires a unique blend of administrative prowess, customer service excellence, and a thorough understanding of medical privacy laws. You’ll utilize state-of-the-art secure remote technology to handle appointments, maintain records, and ensure the smooth flow of information in a fast-paced workers’ compensation environment. This position offers an exciting opportunity to grow your skills in healthcare administration while contributing to the important field of occupational health and safety.

Responsibilities

• Manage appointment scheduling for medical evaluations, coordinating with patients, doctors, and insurance companies
  
• Handle confidential medical records ensuring strict HIPAA compliance
  
• Process insurance verifications and assist with billing inquiries related to workers’ compensation cases
  
• Provide exceptional customer service, addressing patient inquiries and explaining evaluation procedures
  
• Utilize specialized medical software for data entry, record-keeping, and report generation
  
• Coordinate communication between various stakeholders in the evaluation process
  
• Assist in preparing medical reports and ensuring all necessary documentation is complete
  
• Maintain a well-organized digital filing system for easy retrieval of patient information
  
• Focus on supporting Qualified Medical Evaluations (QMEs) for workers’ compensation cases in California
  
• Utilize secure remote technology to ensure data privacy and HIPAA compliance
  
• Potential for long-term engagement and professional growth in healthcare administration
  

Requirements

• Strong verbal and written communication skills in English; Spanish language skills are a plus
  
• Proven experience in medical reception or healthcare administration is a must
  
• In-depth understanding of HIPAA compliance and patient confidentiality practices
  
• Proficiency in using computer systems and medical software
  
• Excellent organizational skills with the ability to multitask in a fast-paced environment
  
• Customer service-oriented with a professional and empathetic demeanor
  
• Familiarity with workers’ compensation processes is highly desirable
  

• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job