Sr Manager Strategic Initiatives

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

 

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start.

The ServiceNow Global Industries and Strategic Growth organization is driving focus on go-to-market powered growth for the company through strategic ways of accelerating revenue, customer acquisition, and enhancing experience across the customer lifecycle. The organization has a multi-faceted approach to grow within our key industries and with our most strategic customers and partners.

The Strategic Initiatives team, within the org, has the mission to spin up and lead new initiatives to support the org’s growth and hit its goals, run the business, bring together a community of cross-functional GTM team members, incubate new growth ideas, and lastly, drive forward an executive sponsorship program and broader executive engagement. As a Strategic Initiatives Sr. Manager on the team, you will be responsible for GTM planning on -top targets across teams, annual planning activities, GTM insights building and sharing, and business reviews. Your work will give you exposure to the executive sales team and contribute to our overall strategy and help drive its successful execution. This individual should be able to dive deep into solving problems while maintaining a broad perspective. This role is full-time.

We are looking for a candidate who is a strategic thinker, problem solver, and collaborative team player. The ideal candidate is a self-starter who can thrive in high growth, fast-paced environments, working across many stakeholders. If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc

 

Responsibilities:

• Drive analyses and recommendations on customer targeting across multiple teams for GTM effort prioritization
• Oversee end-to-end annual planning for the business from strategic recommendations, business performance reviews, and working across teams from Finance, Sales Operations, GTM Operations among others
• Drive best-in-class end-to-end management for initiatives that drive growth and operational excellence for identified key initiatives
• Improve operational excellence through identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to the business
• Lead cross-functional teams (e.g. product, field sales, ops) to identify opportunity, unlock productivity and accelerate execution
• Build consensus with cross-functional collaborators, including proper hand off to relevant stakeholders for execution of strategic initiatives
• Develop compelling recommendations, communicated in high-quality output & growth results

 

Qualifications

Requirements:

• 9+ years of work experience, preferably in management consulting, tech strategy, strategy and operations function, or similar
• Past experience in strategic analyses,