Business Director, Community Impact and Investment - LOB Advisory

Business Director, Community Impact and Investment - LOB Advisory

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

This role provides an exciting opportunity to lead a team of 8-10 associates that drives business value and social impact by leveraging data and research insights, community-based expertise, and an integrated enterprise perspective to inform business decisions and products, shape the philanthropic strategy, drive a thought leadership agenda, and track metrics for community impact and return of business value.  

This team works in close collaboration with other teams in Community Impact and Investment (CI&I), Community Finance, Corporate Communications, Public Affairs, and Intelligence as well as project partnerships with teams in Retail, BC&P, Auto, Card, and Commercial.   
 

General Responsibilities:

• Strategic leadership: Contribute to business and philanthropic strategies that will drive growth, profitability, competitive success, and community impact for Capital One in the face of shifting consumer and regulatory behavior

• Function ownership: Have ownership for this key function. Strategic planning with a 12-18 month horizon at minimum

• Leadership: Manage and develop a team of analysts and strategists. Coaching and mentoring associates throughout the organization with a goal of making Capital One a rewarding stop on their career journey

• Product: Inform new product and pricing strategies for products that are part of the Community Benefits Plan (e.g. Ventures Lending)

• Credit Risk: Support LOB teams in driving step-change improvements in credit performance by connecting drivers of future consumer credit trends to a deep understanding of community trends and conditions, to inform risk models, and test hypotheses using rigorous monitoring and analysis

• Execution: Coordinate across lines of business to manage and sequence delivery of CBP aligned products and inform and enable the delivery of a broad portfolio of community investments

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation,

• Strong business judgment, leadership and integrity: He/she should be a collaborative problem solver and a tenacious decision maker, able to contribute to and be informed by the wisdom of the crowd

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication and stakeholder management skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Travel: Up to 20%

Basic Qualifications:  

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 7 years of experience in analysis 

Preferred Qualifications:  

• Master’s Degree 

• 2+ years of experience in financial services 

• 1+ year of experience in consulting 

• 3+ years of experience in people management 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number o