Business Analysis Specialist

Summary: 

The Business Analyst (BA) serves as the conduit between the customer (Business), software development, and Quality Assurance (QA) teams through which requirements flow.  The primary objective is requirements elicitation and how that translates into technical solutions that add value to small and large scale projects. This job requires an experienced analyst who can partner effectively with all levels of the organization, lead others, drive results, and proactively identify and resolve problems. The candidate needs to be independent and a self-starter, requiring little direction.

 

Duties and Responsibilities:

• Responsible for gathering, documenting, and obtaining sign-off for business, functional, and/or non-functional requirements, to include any ancillary documentation (work flows, process diagrams, as-is processes, mapping documents). 
• Liaise between business stakeholders and technology experts during requirements gathering and design discussions. 
• Perform gap analysis to identify applications, processes, and differences that must be considered to achieve the stakeholders’ desired state.
• Manage User Acceptance Testing to include creating test case scenarios, working closely with QA, and obtaining business sign-off.
• Independent, organized, highly motivated, and process-driven with the ability to prioritize and collaborate in a multi-tasking environment
• Analytical, critical thinker, problem-solver, and self-starter, requiring little direction.
• Ability to garner relations with cross functional teams and become the subject matter expert (SME).
• Strong ability to adapt and work in a fast-paced environment and handle multiple projects simultaneously with an eye for prioritization.
• Excellent verbal and written communication skills; ability to interact professionally with a diverse group, executives, managers, and subject matter experts; ability to provide clear and concise technical documents.
• Possible off-hours work required on the night of deployment for production validation.

 

Agile Responsibilities:

• Work closely with the product owner to help prioritize the backlog.
• Write user stories and acceptance criteria.
• Participate and contribute during scrum ceremonies (backlog prioritization, daily standups, sprint review, sprint demo, sprint retrospective).
• Work closely with the scrum team in a collaborative setting.
• Experience in an environment transitioning from Waterfall to Agile. 

 

Experience:

• Minimum 3 years of experience serving as a senior business analyst or product owner for software applications.
• CBAP® (Certification Business Analysis Professional™) preferred, or IIBA (International Institute of Business Analysis) preferred but not required.
• Bachelor's degree from an accredited college/university in Computer Science, Information Systems, or another related field or related experience.
• Comprehensive understanding of the Software Development Life Cycle (SDLC) Process. 
• Experience gathering functional and non-functional requirements.
• Experience working in a release management environment. 
• Experience working in Agile and/or Waterfall IT project methodologies. If Agile, then must have experience as Business Analyst or Product Owner.
• Experience using a project tracking tool such as ServiceNow SPM, Jira, Azure Dev Ops.
• Salesforce Cloud Experience a plus.
• Experience working on a variety of projects.
   

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.​