Engineering Manager, TIDAL

Company Description

TIDAL was founded for artists by artists as the next innovative streaming platform to bring value back to the music industry. We empower artists with the products, resources, services, and content required to take control of their careers and connect more deeply with fans. Available in over 60+ countries, TIDAL continues to help artists break down economic barriers to continue creating what’s next in culture. TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.

Background

In the beginning of 2023 we established our Artist Engineering team dedicated to discovering, creating, building and shipping products for artists. As the engineering and product teams dedicated to artists over the last year have grown and scope increased, there is a need to evolve, adapt and prepare for the work ahead. At the same time, we are working on general improvements to enhance our product development process overall in TIDAL  and have introduced the Product Trio Teams.

A product trio team comprises three roles: product management, design, and engineering. There is one lead for each of these roles. One of the motivations for product trio teams is to improve collaboration and communication between the different teams. This is foundational for creating great products. The trio is responsible for planning, prioritization and execution. They are empowered to make decisions about what the team builds and ships. We expect to see more innovations in having a team with clear ownership. A trio team will typically span multiple quarters/years and deliver many projects.

Job Description

You're an entrepreneur by heart, have experience with design and product, and appreciate technical excellency. As an Engineering Manager for one of the squads in the Artist team, you will be in charge of an energized team of engineers and lead the development of the squads products. 

You will guide initiatives from inception through execution and work with Product Managers and UI/UX designers to shape the future of the product. Being a manager of an engineering squad, your team's success is your success, and you will be in charge of coaching and challenging your engineers.

As an engineering manager for one of the squads in the Artist team, you will report directly to the TIDAL Artist Engineering Lead.

You Will:

• Manage a team of 7-10 people
• Support your team members to achieve their performance and development goals 
• Work with important partners such as Product and Design

• Promote and maintain a high-quality codebase
• Have technical ownership of the work that your team is delivering within each iteration or standalone deliverable
• Maintain TIDAL's standards for software development, testing, and release management
• Have joint ownership of common services, reusable components and foundational work across Squads for Artists.
• Be an important collaborator for PM and design, part of the defined Product Trio.
• Collaborate with UX & Product Management teams to build the best customer experience; Form a tight working group with a Product Manager and a Designer to deliver a new generation of user experiences
• Run or help facilitate project ceremonies (sprint planning, standups, retrospectives)
• Oversee different project phases from planning (milestones, resources), implementation (update progress, inform stakeholders), release, and retrospectives (learn and improve)
• Make sure other engineering personnel from foundation services (ie: content/personalization) are involved at the right time for transparent and efficient collaborations and development.
• Identify issues early to avoid major problems later
• Be the main contact point to the engineering squad for partners
• Foster a culture of transparency
• Build a team by hiring experienced engineers and promoting a culture of ownership, inclusiveness, accountability, and urgency.

Qualifications

• BA/BS degree or equivalent experience
• Minimum 8+ years of software engineering experience
• Minimum of 2+ years of experience as a Engineering Manager
• Experience managing demanding partners and relationships
• Experience working on end-user products and end-to-end development
• Technical to the point of having clarity with principal engineers and engineering leaders on architecture and engineering strategy decisions.
• Agile process orientation
• Experience building a team, defining our mission, and implementing our goals. Demonstrate going through the whole full lifecycle of recruiting, mentoring, and retaining great people that fulfill this mission.
• Experience achieving business and product success in a collaborative organization where they are given a significant level o