Project Manager

At Pearson, we are committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it is one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us too always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large, and small.

The Project Manager supports School Assessment in the successful delivery and fulfillment of assigned program(s).  In this role you will need to be self-motivated, diligent, and able to meet business and project demands within a dynamic and fast-paced environment. You may be responsible either for multiple projects or for one larger project within a program, which often requires multiple resources and functional integration. You should be familiar with project or program objectives, as well as the role and function of each team member to effectively coordinate the activities of the Program Delivery Team. You will spend considerable time communicating with the customer and other stakeholders (vendors, cross-functional teams, subcontractors) involved in the delivery of assigned projects or programs to ensure customer satisfaction. As a successful Project Manager, you will anticipate opportunities and issues proactively as well as manage scope using project management applications and tools. Finally, you should enjoy working with a diverse team of dedicated and passionate professionals. 

Core Tasks and Responsibilities:

Project Management 

• Project responsibility through the life cycle (initiate, plan, execute, control, close) for the specific functional area(s) assigned based on the needs of the program(s). 
• Maintain the project management toolkit, customer requirements, and other documentation required to effectively manage program deliverables as assigned. 
• Network with all project stakeholders and resources (including customers, internal functional teams, subcontractors, and vendors) to meet project goals. 
• Ensures adherence to quality standards and reviews project deliverables. 
• Supports implementation of SOWs and contracts. 
• Manages changes and adjustments to the project scope, works with the principal scheduler, and project costs. 
• Implement approved actions to mitigate project risk events. 
• Identify opportunities for process and quality improvements which promote cost reduction and implement initiatives and monitor the effectiveness of changes made. 
• Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances (scope and costs), perform any required corrective actions, and communicate results to all stakeholders. 
• Assist in change control process including tracking, writing scope documents, and gathering estimates and pricing. Thoroughly evaluate any proposed scope change by involving the entire program delivery team; establish and maintain documentation to control scope. 
• Identify and track risks, including implementing the approved actions and workarounds required to mitigate project risk events to minimize the probability of realization. 
• Execute the tasks as defined in the project plan and schedule to meet customer deliverables. 
• Prepare and present internal and external reports on program status, risks, and other program related issues. 

Customer Relationship Management  

• Establish and maintain positive and productive relationships with internal teams and external customers. 
• Provide outstanding customer service. Be responsive and timely in responding to questions, concerns, and requests. 
• Within the specific assigned functional role, serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution. 
• Interpret and meet customer expectations and requirements to ensure outstanding customer satisfaction.  

Business Development  

• Support the Program Manager with project and program level new business initiatives including managing and writing statements of work and change requests as n