HBM Customer System Engineer

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Our Opportunity Summary:

For more than 43 years, Micron Technology, Inc. has redefined innovation with the world’s most advanced memory and semiconductor technologies. We’re an international team of visionaries and scientists, developing groundbreaking technologies that are transforming how the world uses information to enrich life.

As Customer System Engineer at Micron, we are responsible for validating Micron’s products with detailed and issue-free release to both internal and external customers! We are engaged in developing groundbreaking silicon-to-systems solutions – right from technology development and sophisticated memory designs to product development, systems design, and validation resulting in outstanding memory solutions.

We collaborate with Micron’s various teams all over the world and support the efforts of groups such as Product Engineering, Sales, Customer Engineering, Applications Engineering, and Marketing to proactively validate and integrate products that optimize quality, reliability, time-to-market, and customer happiness.

In HBM DEG (High Bandwidth Memory - DRAM Engineering Group), we innovate and integrate end-to-end groundbreaking front-end and backend processes with groundbreaking design, debugging various tests, and qualification techniques to develop the lowest power per bit solutions to improve customer experience in the field of ML (Machine Learning) and AI (Artificial Intelligence). The success of a sophisticated product such as HBM relies vastly on vertical integration and the various engineering working in unison. To provide greater detail, our HBM technology pertains to stacking numbers of DRAM chips along with a logic chip within one package through an assembly technology called TSV (Through Silicon Via). This greatly increases the memory density in a package, while allowing very high-speed signal transmission. Furthermore, "high bandwidth"; is an outstanding memory design area where custom gate-level design and RTL style logic design are blended into the same product, and most of the DDR or LPDDR design is based on the gate-level design only. Lastly, verification and testing (validation) of HBM is the most challenging due to the total size of the design and complexity of the functions, and in addition to craft, many innovations are needed for verification and validation of the HBM product, thereby making it uniquely exciting.

*This position will be a hybrid role located in Boise, ID

*The seniority level offered will be based on a combination of experience and education.

What’s Encouraged Daily:

• Be responsible for system-level validation, failure analysis, characterization, and experimentation of customer systems

• Run and configure diagnostic software, design experiments, analyze and interpreting data, creating custom tools (Hardware and Software), communicating data to customers both inside and outside Micron.

• Provide technical customer integration support at customer locations. To accomplish these responsibilities, you will use a variety of equipment (oscilloscopes, logic analyzers, signal generators, multi-meters, etc.).

• Work with customers and memory enablers like GPU manufacturers to attain design wins and qualifications of Micron memory products in their applications.

• You will work with other specialists within the HBM team, Product Engineering, FAE, Quality Assurance, and business unit teams.

• Utilize diagnostics to reproduce the original failure.

• Identify failure mechanisms, implement fixes for failures (design or process), and provide 8D or failure documentation for customer failure resolution.

• Collaborate with Product Engineering and Return Material Authorization (RMA).

• Build test scripts for a variety of applications, build and modify hardware that controls test parameters (i.e. temperature or voltage), and support internal customer diagnostics software and hardware tools within Micron labs.

How To Qualify:

• Bachelor’s Degree with 3-5 years of experience or Master's Degree with 2-4 years of experience, both with a balance of both hardware and software skills.

• Comfortable working and programming with Linux, Python/C/C++, version control systems (git, svn).

• Excellent problem-solving and analytical skills.

• Works well in a team en