Senior Lead Operational Risk Officer - Home Lending

About this role:

Wells Fargo is seeking a Senior Lead Operational Risk Officer within the company's Corporate Risk group.  Corporate Risk is the company's second line of defense for risk management. This role will provide operational risk oversight to the Home Lending business.  The Senior Lead Operational Risk Officer role is responsible for the independent oversight of front-line operational risk management effectiveness for horizonal Home Lending. This role is expected to engage with senior leaders and all levels of the organization within the business, control, and risk resources to influence and challenge risk management activities and decisions.  This role will also engage with senior leaders in the CRO organization, and others in Independent Risk Management such as Compliance and Risk Type Teams.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

In this role, you will:

• Provide specific subject matter expertise across the entirety of the Home Lending business.

• Provide independent risk oversight of Home Lending with a focus on oversight of complex initiatives, partnering with senior leaders across the business and Independent Risk Management.

• The senior lead operational risk officer is considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight.

• Constructively and independently challenge existing Front Line operational l risk program execution and develop alternative approaches and solutions.

• Evaluate long term implications and consequences of strategic business decisions and recommend appropriate alternatives for risk management. Identify and escalate risk matters as well as potential conflicts with risk management results and expected business outcomes. 

• Lead implementation of complex initiatives with high risk, generally spanning multiple business lines within Home Lending.

• Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise.

• Leverage experience to bring industry leading standards, practices and tools to the organization.

• Assist Operational Risk leadership with strategy development, key driver in execution of the work function, will also serve as a key contact for business partners.

Required Qualifications:

• 7+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 7+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. 5+ years Home Lending experience, and 3+ years experience working on oversight and resolution of regulatory matters. 

Job Expectations:

• 5+ years Home Lending experience.

• 4+ years experience working on oversight and resolution of complex initiatives

• Meaningful knowledge of risk management frameworks, including risk identification and assessment, risk appetite and strategy, risk governance, controls, issues management, risk measurement, and monitoring and reporting

• Proven ability to identify risks and recommend best practices for managing risks associated with, but not limited to, fraud, third party, data and records management, privacy, information security, transaction processing and technology risks.

• Deep understanding of corporate / business policies and operational risk programs (Risk & Control Self-Assessment, Operational Risk Events, Issues Management, Key Risk Indicators, etc.)

• Proven ability to proactively manage and resolve conflict and effectively defend decisions with objective rationale

• Leadership skills including the ability to influence effectively in a highly matrixed organization

• Ability to interact independently with senior leaders and with all levels of an organization

• Strong relationship management skills and ability to exert influence

• Excellent verbal, written, and interpersonal communication skills

• Ability to articulate c