Basic Needs Program Coordinator (Student Services Professional III) - Food+Shelter+Success

Working Title

Basic Needs Program Coordinator

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Food Shelter Success

Appointment Type

Temporary.

This position will end on or before September 30, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. 

Time Base

Full-Time (1.0)

Work Schedule

Monday-Friday, 8:00am-5:00pm

Anticipated Hiring Range

$5,540.00 - $5,624.00 Per Month ($66,480.00 - $67,488 Annually)

Salary is commensurate with experience.

Position Summary

Under the general supervision of the Director for the Basic Needs Office the Basic Needs Program Coordinator (BNPC) supports the development and implementation of SF State’s student basic needs programming aimed at addressing student food and housing insecurity. The BNPC is responsible for the planning, coordination, daily operations, and evaluation of these diverse student programs in collaboration with on- and off-campus partners. The BNPC will oversee the FSS request for services intake form and help navigate student referrals to the rest of the FSS team. This also includes working with the financial aid office to allocate homeless prevention funds and basic needs emergency funds to students needing this resource. The BNPC works collaboratively to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances student success, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The BNPC also supervises student assistants, and/or advises student volunteers.

Position Information

Student Basic Needs Programs – Intake Management

• Oversee incoming request for support from our FSS intake form, FSS email account, and student walk-ins. Serve as the point person to provide referrals to the FSS staff and on/off campus resources.
• Meet with students in-person, on the phone, or zoom to triage the student’s current crisis.
• Manage the workflow of our case management software.

Student Basic Needs Programs – Plan, Coordinate, Implement, & Evaluate

• Lead the coordination and daily implementation of student programs, including:
• Gator Grub Alert – SF State’s excess food push-notification system for students.
• Student emergency meal cards.
• Homeless prevention funds, basic needs emergency funds, and Hope Crisis Fund.
• Student hygiene supplies, parenting supplies, and snack program supplies.
• Collect and report student participant engagement data to inform program improvements.
• Recruit, train, supervise, and coordinate student interns