Apprentice Generator Field Service Technician

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations:  

As an Apprentice Generator Field Service Technician, you will Assist technicians with preventative maintenance, service calls and repair of diesel and gas engine-driven standby generators in the field. So, essentially, you will help our residential, commercial, and industrial clients keep their power on.

• Assist technicians in performing load bank testing
• Assist with other duties in the shop and warehouse to include emptying oil buckets, trash and cleaning of shop
• Assist service sales and support team as needed
• Deliver parts to technicians in the field as needed
• Communicate effectively with team members and internal and external customers
• Must have the ability to operate in a constant state of alertness, and safe manner
• Must be able to travel, in company service vehicle, throughout the local counties
• Must complete the IPS 4–6-week training program
• Responsible for vehicle safety maintenance
• Always maintain a professional appearance 

• Cleaning: oil, fuel, and air filters, cooling system, and the outside of the unit

Qualifications and Competencies: 

Don’t have all these skills yet…no worries as we have a successful training program to get you the training you need. However, you will need the qualifications and competencies listed below.

• Graduation from a Technical school is desired to include generators, diesel, power gen, electric power, relay, or substation technology, etc.
• Some experience in repair or maintenance of generators preferred, or equivalent combination of education and experience
• Mechanical aptitude will work instead of technical school and generator experience
• Good communication and customer service skills
• Must have at least 3 years of experience operating a vehicle with a valid, unrestricted driver’s license
• Must have a satisfactory driving record with the ability to obtain a DOT medical certification
• Ability to service clients after hours and on-call as needed
• Ability to read and interpret schematics, operating manuals, and safety guidelines
• Ability to lift, push, pull, and carry items up to 75 lbs. in weight  
• Ability to work in demanding physical and inclement weather conditions

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a