Director, Contracts Management

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

What The Director (People Manager Role) Does at Visa:

Position will develop and drive to completion the complex commercial agreements such as merchant acceptance agreements, master service agreements, Signature account agreements, etc.

Responsibilities

• Responsible for managing a team within the North America Contract Management group that is overall responsible for developing and managing legal binding client incentive agreements and amendments based on approvals and feedback from various stakeholders throughout Visa. 
• This role will partner with the various stakeholders throughout Visa to develop and manage complex commercial agreements and contracts from approved financial proposals. This role requires knowledge of industry best practices (in this case, both legal drafting and contract management practices), and calls for deep collaboration and partnership with cross-functional senior leadership across Legal, Finance, Product and Sales. Specifically, this person will be an advocate for the Sales organization (e.g. Co-branding, Financial Institution Sales, DPS, Prepaid, and Commercial, Merchant Acceptance, etc.) while working closely with Finance, Legal and Audit. 
• The ideal candidate will be self-directed, analytical and a strategic thinker with experience in the payments industry. 

Key Responsibilities:

• Work closely with business and technology teams, including senior management, to understand and achieve key business objections and help them develop compelling product and services offerings
• Draft and drive to completion complex commercial agreements that achieve business objectives, and continue to support those business relationships once consummated
• Facilitate and participate in contract negotiations with internal partners and external parties
• Liaise with Sales, Finance, Legal, and Audit to ensure contracts are developed consistently and approved promptly
• Identify opportunities to improve process and add additional value to our stakeholders and partners
• Contract development, contract approval coordination, contract file and database management, recurring and ad hoc reporting, etc.
• Participate in special assignments and provide ad hoc support and reporting as required
• Working closely with cross- functional to properly balance potential legal, regulatory, and brand risks against multiple business objectives.
• Managerial responsibility for 2 - 5 FTE staff including preparing/delivering employee reviews, coaching, development and goal setting.

Why this is important to Visa:

The Director is a subject matter expert on drafting and client contracts management process, and as such, will be responsible for providing leadership, oversight, and direction on in scope client contracts and our contract review process at Visa.  The role calls for deep collaboration and partnership with leadership across Legal, Finance, Sales, Product, Client Services, and other internal stakeholders.

This role is vital in helping Visa to understand and deliver against the goals of our key clients, allowing us to provide the right service enablement and partnership that recognizes client specific requirements and ultimately enables and supports client business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

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