Coordinator, GDE Business Operations

Coordinator, GDE Business Operations 

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers and helps them unlock their full potential and increase customer satisfaction. We focus on training and productivity, governance, customer sentiment, diversity, community, retail excellence, systems and process modernization, and rewards and recognition to help our dealers differentiate themselves from the competition and maximize their strengths.

In this position... 

Come help shape the future strategic direction of Ford’s Global Dealer Engagement (GDE) organization as we supports the growth and vitality of Ford’s dealer network. This role offers a unique opportunity to directly contribute to the Ford+ plan for growth by supporting the strategic direction of GDE and playing a pivotal role in how we report on our business, convey the message of our progress, and govern the monthly/weekly drumbeat of the team.

This role is a valuable position within the Global Dealer Engagement Business Office, providing essential support to the Sr. Manager, Global Dealer Engagement Business Office, and the broader GDE leadership team. It offers high visibility to GDE leadership and the chance to tackle complex challenges, driving a significant impact on a critical business unit of Ford Motor Company. We are looking for a high-performing individual eager to be in the mix on critical decisions and enable the GDE leadership to better shape the future of our business and how we collaborate with our global partner organizations. 

Role Summary: The GDE Business Office Coordinator provides critical tactical and administrative support to the Global Dealer Experience organization. This role acts as the "engine room" of the Business Office, managing the flow of information, maintaining organizational data integrity, and supporting the logistics of global collaboration.

Core Impact: This role ensures organizational "readiness" by maintaining the accuracy of the team's data and tools, allowing leadership to make decisions based on real-time information and ensuring a seamless experience for global partners visiting the home office.

What you'll do...

• Business Operations & Data Management: Maintain all GDE organizational data, including bi-weekly distribution list updates and monthly org charts. Manage the generic mailbox and synchronize multiple team calendars to ensure uninterrupted operations.
• Global Logistics & Relationship Building: Lead the development of comprehensive itineraries for international visitors to Dearborn, facilitating global relationship-building and cross-market knowledge exchange.
• Internal Communications: Execute GDE team communications, including personnel announcements and the publication of the weekly reports and resources for executive leadership.
• Compliance & Continuity Support: Deliver essential regulatory updates to ensure corporate risk reduction and compliance.
• Digital Collaboration Tools: Manage and optimize the GDE Business Office SharePoint site and the GDE team SharePoint site to increase team engagement and streamline communication.
• Facility & Project Support: Serve as a primary liaison for office space management and contribute to the development and implementation of the GDE onboarding process for new hires.

You'll have...

• Bachelor's degree
• 2+ years of progressive experience in a business, operations, communications, or strategy role, with a proven track record of supporting leadership and influencing decision-making.
• 2+ years’ experience communicating effectively with executive-level audiences. Demonstrating ability to craft compelling narratives, synthesize complex information, and tailor communications to different audiences.
• 2+ years of experience using Microsoft Office Suite (Excel for data management, PowerPoint for executive presentations, Word for white papers, SharePoint for administration).
• 1+ years of experience coordinating stakeholder events and communications.

Even better, you may have...

• Bachelor’s degree in business, Marketing, Communications or a related field.
• Prior experience in Business Office, Business Development or Corporate Communications roles
• Solid understanding of business operations; Corporate filings and presentations experience is a significant plus.
• Strong strategic thinking and problem-solving skills, with the ability to translate detailed information into