Public Safety Platform Product Manager- (REMOTE)

Oracle is re-imagining the software tools that first-responders and law enforcement agencies use every day.

By taking our decades of investment in cloud technology, data management, communications technology, and AI we are bringing first-responders the tools they deserve to make more informed decisions that subject matter authorities both accountability and safer incident resolutions.

To support our mission, we are hiring a Public Safety Platform Product Manager to develop the strategic technology foundation for the entire Oracle Public Safety Suite (OPSS) and have a broad cross-functional leadership role, working closely with subject matter experts across product management, sales, and consulting

What you will do:

• Establish strategic vision and direction:
  • Establish, refine, and execute our product strategy for developing our integration and migration strategy across other public safety software vendors, government databases, and other ecosystem players
  • Frame and develop Oracle Public Safety Suite’s value proposition and identify strategic growth opportunities by working closely with 6 product management peers, VP of Product, Business Unit GM, and senior Oracle executives including the CEO/CTO
• Drive commercialization and go-to-market:
  • Collaborate with sales and marketing leaders to refine product positioning, pricing, and go-to-market
  • Lead the development of sales and marketing collateral including video and written content and sales presentations
  • Review and guide sales presentations with prospective clients
  • Will support the launch of International Sales of the Public Safety offering with internal presentations via Zoom to Oracle team members globally and potential customers in early discovery meetings. 
    • Customers include Heads of State Police, State Health and Public Safety, and Cabinet Members
• Ensure customer success and guide service delivery:
  • Guide Solution Consulting team to ensure the depth of product knowledge and technical ability exists to present the product and share the Oracle story in this product development to clients
  • Design and refine our implementation consulting strategy – we are transforming the way enterprise software is delivered to public sector customers
  • Work closely with the Implementation team to ensure the accurate configuration of the product to meet clients requirements and expectations
  • Synthesize and prioritize product feedback from the front-line consulting teams that is shared with leadership and development team for modifications/enhancements where needed
  • Guide customer communications during the implementation process
• Understand customer needs and achieve product-market fit:
  • Develop a deep understanding of clients’ needs through client interactions, market research, user feedback and competitive analysis for the Public Safety Platform Product
  • Define product needs and own product roadmap
  • Identify and build compelling software solutions to address customer needs in collaboration with an elite team of engineers and designers
• Drive strategic alignment and cross-team collaboration
  • Organize and lead ongoing products and interdepartmental activities, while taking in customer issues and requests, helping to triage and prioritize fixes and features.
  • Communicate product priorities across the organization using data and qualitative judgment.
  • Create appropriate team-wide goals and metrics for features and iterate based on results post-launch.
  • Present product wide updates and results across the business unit

Who we are looking for:

• BS or MS degree or equivalent experience relevant to functional area. An MBA is not required but can be advantageous depending on accompanying work experience
• World-class management consulting experience is strongly preferred
• 8 or more years of software engineering, product management, management consulting or related technical experience
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
• Strong executive presence and ability to influence multiple collaborators, achieve strategic goals, and drive product strategy based on research, data, and industry trends
• Knowledgeable about software-as-a-service (SaaS), modern software design and development principles, and emerging technology trends
• Law enforcement / public safety confirmed experience is not required but may be advantageous
• Leadership experience in product management is a plus
• 2+