Customer Service Representative

The purpose of this position is to ensure that client service excels at Healing Care Animal Hospital, and clients always have a positive interaction with our hospital. As a CSR, you are the first and last contact with the hospital, making you key to creating lasting impressions. Your responsibilities include primarily clerical tasks related to animal care and providing miscellaneous support to the veterinary practice manager and health care team. These service functions encompass reception (both in-person and telephone), maintenance of veterinary medical records, accounts management, cash processing, data entry, word processing, appointment scheduling, and mail services. You’ll need practical knowledge of animals, services, basic rules and regulations governing visitors and animal patient treatment, data transcription, word processing, and standard procedures, veterinary records, and terminology used in the hospital.

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:

•    Comprehensive medical, dental, and vision insurance
•    401(k) matching
•    Generous holidays and paid time off
•    Career development programs
•    Robust health and wellness initiatives

AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.