Shuttle Dispatcher-Administrative

Hourly Pay: $32.84

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Shift: Mon-Fri (8am-5pm)

Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

The Shuttle Dispatcher / Administrative Assistant to support shuttle operations across our dynamic industrial high-tech campus. This role ensures the smooth, efficient movement of employees and visitors while also handling key administrative tasks to support our transportation and facilities team.

Key Responsibilities:

Shuttle Dispatcher Duties:

• Coordinate daily shuttle schedules across the campus based on demand and staffing
• Monitor shuttle locations using GPS or fleet tracking tools to ensure on-time service
• Serve as the primary point of contact for shuttle drivers and transportation vendors
• Respond quickly to schedule changes, maintenance issues, or route delays
• Track rider counts, route efficiency, and service trends for continuous improvement
• Maintain logs of driver shifts, incidents, and mileage reports

Administrative Assistant Duties:

• Provide administrative support to the Facilities/Transportation team
• Manage emails, calls, and visitor inquiries related to shuttle and site access
• Assist with data entry, spreadsheet updates, and document control
• Help schedule meetings, prepare reports, and maintain organized records
• Coordinate with security and operations teams to align shuttle services with site access needs
• Support onboarding of new drivers or third-party contractors, ensuring compliance documentation is complete

 

Qualifications:

• High school diploma or GED required, associate or bachelor’s degree a plus
• 1+ year experience in dispatch, transportation coordination, or administrative support preferred
• Strong communication skills and ability to stay calm under pressure
• Familiarity with fleet management or dispatch software (e.g., GPS tracking platforms)
• Proficient in Microsoft Office (Excel, Outlook, Word); experience with Google Workspace or work order systems a plus
• Excellent attention to detail, time management, and organizational skills
• Ability to work independently and as part of a cross-functional team

 

Preferred Traits:

• Experience in a campus or industrial park setting
• Customer service mindset with a professional, helpful attitude
• Flexibility to adapt to shifting schedules, priorities, or campus needs
• Class B license

  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1  

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more info