Digital Product Owner, Global Experience & Navigation

What Product and Solutions Marketing contributes to Cardinal Health

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.

Product & Solutions Marketing is responsible for defining the product/service and market strategy and  life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability.

Job Summary

The Product Manager, Product & Solutions Marketing executes marketing strategies for products to differentiate Cardinal Health’s products and to grow revenue, market share, and customer awareness. Based on Marketing strategies and initiatives outlined by the Director, the Product Manager develops marketing content and campaigns for a variety of channels. This job coordinates cross-functionally to gain insights and alignment across relevant stakeholders, manages relationships with suppliers, and reports on the performance of marketing campaigns.
 

**This role is responsible for executing and managing global website capabilities, ensuring customers can seamlessly navigate, discover, and engage with key features across the platform. You will work across multiple teams to drive improvements in site navigation, homepage experience, and Help & Support functionality, ensuring consistency and ease of use.

Strong product management skills are required, as this role involves defining requirements, managing backlogs, and working closely with UX, content, and development teams to deliver enhancements. You will also ensure that customer feedback and analytics inform decisions, helping to optimize the digital experience.

Responsibilities

• Own and execute the product roadmap for global website experience, including navigation, homepage, and Help & Support functionality.

• Work closely with development teams to define, prioritize, and deliver product enhancements that improve usability and engagement.

• Manage the backlog for website experience initiatives, ensuring clear requirements, acceptance criteria, and prioritization based on business needs and customer impact.

• Partner with UX and research teams to refine site navigation and homepage layout based on user insights.

• Oversee the implementation of Help & Support content and structure, ensuring ease of access and effectiveness for both customers and internal teams.

• Collaborate with content teams to ensure support documentation and website copy align with customer needs and product functionality.

• Participate in Agile ceremonies, ensuring development teams have the necessary requirements and context to execute efficiently.

• Analyze website performance and customer feedback to identify issues and drive continuous improvements.

• Coordinate with cross-functional teams to ensure a consistent and seamless experience across all digital touchpoints.

• Conduct UAT (User Acceptance Testing) for new features and updates, ensuring quality and functionality before launch.

Qualifications & Expectations

• Product Management Experience: 3+ years of experience in product management, preferably in an eCommerce or digital environment.

• Execution-Focused Mindset: Ability to take business needs and translate them into clear, actionable product requirements.

• Technical & Analytical Skills: Understanding of website architecture, content management systems, and analytics tools to measure and improve site performance.

• Agile Experience: Strong familiarity with Agile methodologies, backlog management, and working in sprint cycles.

• Collaboration & Communication: Proven ability to work cross-functionally with UX, content, development, and business teams to deliver impactful improvements.

• Problem-Solving & Attention to Detail: Ability to identify pain points in the user experience and implement solutions that enhance engagement and usability.

• Data-Driven Decision Making: Experience using customer feedback, web analytics, and testing to drive enhancements.

This role provides the opportunity to directly influence and improve the global digital experience by executing high-impact initiatives that enhance navigation, discovery, and self-service support.

Anticipated salary range: $79,700 - $113,800

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.