Senior Software Engineer, Professional Services
Flock SafetyAbout the role
Who is Flock?
Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.
Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.
Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.
We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
The Opportunity
The integrations team is seeking a seasoned Senior Software Engineer, Professional Services, to bolster our rapid expansion to new business verticals. Our customer-facing software continues to solve crime for new customer personas, resulting in new partnerships and integrations. To keep momentum, we must integrate with various data sources that provide real-time crime and operational context on multiple FlockOS surfaces.
You'll be working on integrating a variety of real-time law enforcement systems, specifically computer-assisted-dispatch (CAD). You will also provide feedback to our developer hub with a growing list of APIs for developers.
A key part of this role will be to partner and communicate daily with customers, 3rd party vendors, and all stakeholders to ensure custom integrations are scoped, built, delivered, and supported successfully.
The Skillset
Love writing code and have extensive experience doing so
Excellent written and verbal communication skills in customer-facing communications
Able to organize, keep track, and deliver multiples projects in parallel
Motivated by taking an unknown problem, sinking your teeth in, and coming up with a plan of attack.
Proficiency in writing, optimizing, and troubleshooting complex SQL queries for data extraction, transformation, and integration.
Proficiency with relational database systems (especially PostgreSQL and Microsoft SQL Server) and a solid understanding of database design principles
Experience in integrating and syncing data between disparate systems, including resolving data format inconsistencies
Understanding of on-premise networks, including firewalls, VPNs, and network configurations, to ensure seamless system communication and data transfer.
Experience with Go and Typescript (Node) web services
Experience with microservice-oriented architecture and designing systems at scale – We process over 1 billion images daily in real-time.
Strong backend/database and pub/sub experience, we leverage Postgres DB, OpenSearch, DynamoDB, Redis (use the right tool for the job)
Experience with AWS and cloud tooling such as Kubernetes (EKS), AWS Lambda, Docker
Ability to work cross-functionally with internal and external engineering and product teams
The ideal candidate will have experience with CAD systems and databases
Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
90 Days at Flock
We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Senior Software Engine
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