Purpose for the Position: The Sr. Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. This role requires spending more than 50% of the time engaged in outside sales activities, including soliciting new and repeat business through a proactive, consultative sales approach. The Sr. Sales Manager actively meets with clients, conducts site visits, and participates in external networking and industry events to drive business growth. A key component of the role is cultivating and maintaining strong relationships with key hotel personnel to enhance the overall business relationship with the hotel, while ensuring a seamless client experience throughout all phases of service.

 

• Solicit and secure hotel business through a proactive, consultative sales approach, identifying and pursuing new outside sales opportunities via networking, cold calling, and market research.
• Planning and implementing marketing plans in conjunction with the General Manager.
• Utilize current software systems (Delphi), marketing tools and standard
• Implement and update hotel marketing tools as
• Write and utilize a quarterly sales action
• Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions, and problems.
• Assist with reporting as necessary on a weekly/monthly
• Provide operational support during shows, driving sales programs with team members and
• Collaborate strategically with various departments to achieve the hotel’s
• The Sales Manager will maintain existing accounts as well as proactively solicit new business.
• Responsible for increasing revenues by soliciting group business which may include banquet food and beverage, room/site rental, AV, and misc., revenues on behalf of the hotel through proactive solicitation and perspective and responding to leads.
• Meet and exceed established
• Participating in industry and civic organizations, networking to gain opportunities for new business. Proactively pursue, organize, and book group business with or without banquet needs for the hotel.
• May be responsible for business transient travel – proactively share shift accounts from the competition, grow share of existing accounts, and negotiate rates and concessions that align with the hotel's overall budget and strategies.
• Maintain ongoing knowledge of the competition's product and current marketing
• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
• Analyzing information and evaluating results to choose the best solution and solve
• All other duties as

 

Requirements and Skills:

 

• Be an outgoing and welcoming personality for the
• Use logical thinking and personal judgment to perform a variety of
• Make decisions based on company
• Ability to act calmly and swiftly under
• Follow written and/or verbal instructions without
• Excellent verbal and written
• Proficiency in
• Be available for work during days, evenings, weekends, and holidays as
• Have 3 years of Sales Manager experience or equivalent.
• Delphi and MS office experience or willingness to learn new
• Complete required Sales Reports

 

 

Physical Demands:

• Occasionally lifting/pulling/pushing up to 10-50
• Alternately walk and stand throughout the entire
• Occasionally reach overhead and at or below shoulder
• Occasionally stoop, crouch, crawl and
• Frequently ascend and descend ramps and
• Constantly hear, understand, and distinguish speech and/or other (in person, phone, other remote).
• Constantly have clear vision, ability to see objects, people and recognize

 

 

Travel: This position will require that you travel more than 50% of your shift. Mileage is reimbursed. A good driving record and valid driver’s license is required.