Inside Sales Manager

Description

Join our growing company!

Cohn & Gregory is a leading distributor of pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, we aim to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, our team’s expertise, commitment, and problem-solving mindset set us apart. Their dedication fuels our service, drives our accuracy, and ensures that every order is handled promptly.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Inside Sales Manager is responsible for the overall management, support, training, and development of the inside sales representatives. This includes the process and execution of all customer interactions, including customer inquiries, quoting, sourcing, follow-up, order processing, and support tasks required for the sales process.

Manager Responsibilities

• Leading and motivating the team to achieve performance goals.
• Setting clear objectives and expectations for team members.
• Providing coaching, support, and feedback to enhance team performance.
• Ensuring projects are completed on time and within budget.
• Acting as a liaison between upper management and staff.
• Analyzing performance metrics and identifying areas for improvement.
• Implementing strategic initiatives to achieve organizational goals.
• Addressing personnel issues and fostering a positive work environment.

Responsibilities

• Maintains and grows company sales to increase customer service, sales, and profit maximization.   
• Ensures workload optimization is balanced and rebalanced as needed between inside sales team members.   
• Provides technical support to the inside sales team and customers as needed.  
• Reviews quotes and orders to ensure company guidelines are being met.  
• Works with inside sales representatives to upsell customers during the quoting process.   
• Oversees that the ship ticket entry and processing are completed accurately and per company guidelines.   
• Works with Inside Sales Representatives on large/critical customer quotes. 
• Reviews buy-outs to ensure company profits are being maximized.   
• Actively promotes new and existing products and services to add value to the customer and sales process.  
• Communicate with the Branch Manager about progress against monthly sales and profit targets.  
• Works with the Outside Sales Manager on customer growth and conversion.  
• Manages and provides daily directions, guidance, training, and communication with the inside sales team.  
• Recruits, hires, develops, coaches, and trains inside sales staff.
• Perform additional duties as required and assigned.

Requirements

• High School Diploma or Associate's degree.
• 2+ years managing a sales team and exceeding goals.
• Computer literate; Proficient with MS Office 365. 
• Experience with distribution ERP systems.
• Ability to effectively communicate [written and verbal]. 
• Thrives in a collaborative team environment. 
• Detail-oriented work style, comfortable with multiple priorities being juggled while maintaining a consistent work approach.  
• Physical requirements: sitting, standing, walking, lifting to 50 lbs., carrying, reaching, pushing, and pulling.
• Ability to pass a background check, MVR check, and drug test.

Benefits

Venturi Supply is committed to helping our associates live healthy, prosperous, and secure lives by providing comprehensive compensation, benefits, retirement, and insurance programs. Along with industry-leading compensation packages, expect top-notch medical, dental, vision, and employee assistance programs. Paid time off and paid holidays will help you recharge. Securing your future is easy with our retirement savings plan, company match, and various life insurance products for you and your family.  

Venturi Supply and its affiliated companies are committed to a diverse and inclusive workplace. Venturi Supply is an equal opportunity employer and does not discriminate based on race, n