Service Manager - South/Central Region
GE VernovaAbout the role
Job Description Summary
The South/Central Region Controls Service Manager will lead a team to deliver controls retrofit projects and aftermarket solutions at customer sites throughout region. Team includes Controls Field Service Engineers, Site and Contractual Service Managers. Work with Sales, Project Management, Engineering, and Comm Ops to drive flawless execution meeting business KPI targets (NPS, Revenue / Margin, EHS, etc).Job Description
Roles and Responsibilities
- Field Service management responsible for leading and directing all active association with customer site project delivery, PO through Warranty.
- Lead and develop Field Service Engineers, Contractual Service Managers, and Team Leads
- Work directly with customers regarding outage and scheduling, response to business issue resolution, and growth opportunities
- Ensuring service personnel comply with corporate EHS, Quality, and Compliance policies and applicable laws and regulations
Required Qualifications
- Bachelor’s degree in engineering, business, or related discipline from an accredited college or university.
- Minimum of 5 years of Field Service experience.
- Minimum of 5 years’ experience in Control Systems, or a controls related business.
- Experience with ERP systems (SAP preferred, others considered)
Eligibility Requirements
- Willingness and ability to travel in assigned region. Travel 20%, as required.
- Possess a valid driver's license and passport.
US Remote position. Must Reside in the US in one of the following states: Kansas, Missouri, Oklahoma, Arkansas, Mississippi, Louisiana, Texas, Colorado
Desired Characteristics
- Prior experience in management role.
- Prior field service experience with controls retrofit projects.
- Strong customer focus, interpersonal, and computer skills
- Ability to multi-task in a dynamic, geographically dispersed team environment
- Experience coordinating with subcontractors
- Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines.
- Ability to set and meet aggressive goals and targets.
Pay Transparency
The base pay range for this position is $119,600.00 - 159,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 15% performance bonus/variable incentive compensation/equity.
*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
This posting is expected to close on Aug 15, 2025, or when a suitable candidate is identified.
Benefits Available to You
GE employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)
- Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.
- A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
- GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.
Inclusion & Diversity
At GE, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e
About GE Gas Power
GE Gas Power engineers cleaner, more accessible energy that people depend on, powering growth and prosperity for people
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