People Systems Specialist

Compensation Range:

$31.25 - $36.05

 

Plus Incentive Bonus based on Performance

 

1301 S Lamar Blvd , Austin, Texas, 78704

 

Alamo’s People Systems Specialist supports the day‑to‑day functionality of Workday by assisting with configuration, testing, documentation, reporting, and data integrity activities. This role partners with the People team and business users to maintain smooth system operations and enhance the teammate experience.

WHAT WE OFFER

• A fun workplace where you can be yourself and do awesome work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION:

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
 

This role follows a fixed hybrid schedule, requiring two designated in‑office days per week at our Austin location and three remote workdays.

CORE ROLE RESPONSIBILITIES

• Uphold standards of behavior as defined by the company Core Values, Code of Conduct and Operational Guidelines

• Support Workday configuration changes, and development under guidance from senior team members

• Provide Tier 1–2 support by troubleshooting issues, validating data, and escalating when needed

• Research, and test new functionality and features within Workday including system releases, enhancements, and fixes

• Develop, and execute QA and user acceptance testing (UAT) scripts

• Ensure that system controls and processes meet all internal and external audit requirements

• Create, and maintain detailed documentation of business processes and system functionality, including workflow, program functions, and steps required to execute system transactions/processes

• Build and maintain Workday dashboards, reports, and analytics to drive business insights and sound decisions 

• Partner with the People team and business stakeholders to gather requirements and support process improvements

• Be a leader of change management and advocate for process improvement

• Maintain an understanding of the product and the underlying, business processes in order to predict downstream implications of issues and changes, and allow for effective troubleshooting

REQUIREMENTS

• 1–2 years of Workday support or HRIS experience

• Experience in business process configuration, reporting, system configuration, and a solid understanding of cross-platform impacts into the Payroll module preferred

• Experience working with internal and external controls as it relates to HRIS and general People (HR) functions

• SOX and/or finance controls experience a plus

• Basic understanding of various People (HR) functions

• SHRM-CP, CPP,  and/or FPC certification a plus

• Proficiency with Microsoft Word, Excel, and Powerpoint or their Google Suite equivalents

ADDITIONAL QUALIFICATIONS

• Experience working within a multi-unit company supporting a diverse, hourly workforce

• Ability to analyze and understand complex problems and their resulting dependencies 

• Strong analytical and critical thinking skills with the ability to identify, troubleshoot and resolve system issues proactively and on the fly

• Demonstrated discretion in dealing with highly confidential and sensitive information

• An employee first mindset with dedication to internal customer service, and company culture

• Ability to manage expectations, processes, and multiple projects simultaneously

• A roll up your sleeves and dive in approach with willingness to assist other functions as needed to achieve or exceed department and company business objectives

OUR CORE VALUES:

DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
 
FOSTER COMMUNITY
We value what is unique about each ot