Manager, HN Sustaining Engineering

Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Manager, Engineering / Product Development

Management Level

Manager - People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

We are looking for a Manager, Hospitality Network Sustaining Engineering to provide leadership and strategic direction for the development, delivery, installation, and maintenance of our current and future telecommunications network technologies. This role supports both internal operations and external business needs, ensuring high performance, scalability, and reliability across our voice, video, and data systems.

Key Responsibilities:

• Lead and mentor a team of network engineers responsible for the design, implementation, and support of nationwide network systems.

• Oversee the performance, health, and reliability of all network components, including capacity planning and performance trending.

• Define and maintain technology standards aligned with the company’s architecture and business goals.

• Drive multiple complex engineering projects that improve efficiency, reduce complexity, and align with business needs.

• Champion the use of enterprise-grade tools and processes to improve reliability and reduce operational overhead.

• Identify emerging technologies and lead their evaluation and integration where appropriate.

• Establish and maintain proactive monitoring, escalation procedures, and documentation to ensure quick resolution of network issues.

• Collaborate with cross-functional leaders to assess technical needs and determine project scope and system acquisitions.

• Develop and manage budgets related to network engineering functions.

• Create cost-effective, scalable solutions to support growing business demands.

• Maintain detailed and accurate network documentation, including configurations and diagrams.

• Manage vendor relationships and assist leadership in contract negotiations and SLAs.

• Partner with Engineering leadership to drive critical initiatives and implement continuous improvement.

• Support hiring and workforce planning in collaboration with Talent Acquisition.

• Promote a data-driven culture and help scale agile practices across the engineering organization.

Qualifications:
Minimum Requirements:

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; or 10 years’ experience in a related field

•  1+ year of experience in management or lead role.

• Deep knowledge of networking technologies, protocols, and industry trends.

• Proven experience managing large-scale programs or technical teams.

• Strong interpersonal, communication, and leadership skills.

Preferred Qualifications:

• 3–5 years managing network engineering teams.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days of