Customer Service Representative

We are looking for a highly motivated individual to work as an administrative assistant/CSR. The ideal candidate will have critical thinking and problem solving skills. Attention to detail and superior communication skills are a must.

Responsibilities

• Must be reliable and able to maintain a high level of professionalism
• Functions as an internal resource to the customer and our salespeople
• Identify and resolve customer inquiries using critical thinking and problem solving skills
• Responsible for day-to-day customer questions, requests & service needs
• Enters orders, tracks delivery and provides supporting documentation
• Answers phones and maintain professional telephone etiquette.

Requirements

• 3-5 years’ experience in similar job function
• Energetic and self-motivated with a positive attitude.
• Manages sales person’s accounts receivables, accounts payable, and inventory