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Mgr-Pharmacy, Operations

SSM Health
Green Bay, United Statesfull_timeVerifiedPosted 25 Feb 2026

About the role

It's more than a career, it's a calling

WI-St. Agnes Hospital

Worker Type:

Regular

Job Highlights:

This is a full time Pharmacy Operations Manager position working onsite at St. Agnes Hospital and leading teams at Waupun Memorial Hospital, Ripon Medical Center, and St. Agnes Hospital. The schedule is typically 8:00 a.m. to 4:30 p.m. Monday through Friday.

Preferred Qualifications

  • At least 5 years of inpatient hospital pharmacy experience
  • PGY‑1 residency
  • Previous leadership or supervisory experience
  • Experience leading teams and managing direct reports
  • Strong communication, collaboration, and problem‑solving skills
  • Ability to work effectively with multidisciplinary healthcare teams in a fast‑paced inpatient setting

Job Summary:

Oversees the operations of pharmacy departments and is responsible for the department’s professional and administrative components. Ensures quality pharmaceutical services are provided according to accreditation and professional standards. Oversees day-to-day pharmacy operations and manages staff.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES 

  • Develops and implements quality improvement activities and ensures compliance with patient care and medication practice standards. Continuously assesses and improves the performance of pharmacy services provides.   
  • Provides direct supervision of pharmacy staff in order to provide safe and effective pharmacy services.  
  • Implements and enforces policies relevant to the operation of the department.  
  • Assists in planning and implementing new concepts in drug distribution and control in accordance with established hospital policy and accepted standards of proper pharmacy practice. 
  • Coordinates department’s activities with those of other departments; and coordinates with other management staff in establishing checks and quality controls to ensure quality of care. 
  • Compiles reports and special studies as arranged or as specifically requested; keeps informed on developments and trends inside and outside the hospital that relate to assigned functions. 
  • Acts as a consultant to support services and ancillary departments. Serves as a resource to the pharmacy staff.    
  • Leads staff members in the pharmacy by assigning work tasks, supervising, evaluating, hiring, disciplinary action, training, and scheduling work shifts for all employees. 
  • Recruits, interviews, promotes, disciplines, and terminates pharmacy staff. Sets performance standards and goals for direct reports and the department. Evaluates and counsels staff on their performance.  
  • Monitors workload statistics to ensure appropriate staffing levels. 
  • Precept pharmacy students and residents, as applicable.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned. 

EDUCATION 

  • Pharmacy degree (Pharm.D; Bachelor of Pharmacy) from an accredited school of pharmacy 

EXPERIENCE 

  • Two years' experience as a Pharmacist, with demonstrated progressive leadership responsibility  

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

Resuscitation Certification Requirement: Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of empl

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Company

SSM Health

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