Testing Assistant

Overview

Working under the direction of the Testing Supervisor, Testing Assistants will help in many aspects of the Professional Testing Center, for undergraduate and graduate admissions testing, professional school admissions testing, and many licensure and certification exams. Assist with computer-based testing in the planning, calendaring, security, administration, and scoring of multiple programs. Will train, certify, and re-certify annually for endorsement to proctor with various test companies. May help with outreach both on and off-campus to determine potential professional testing needs and expand test offerings for USU students, future students, and the public. Will assist with various other office tasks as required.

Responsibilities

• Assist Testing Supervisor in many aspects of testing programs and office management
• Help to coordinate and mesh calendars of multiple computer-based test programs, including opening calendars in advance and guarding against over-booking and test-type conflicts
• Train and certify by examination for multiple professional test programs which have this as a requirement (ETS, Prometric, PAN, etc.), and re-certify annually in each
• Proctor and continuously monitor active test sessions and guard against examinee misconduct
• Ensure test security before, during, and after all exam administrations
• Assist in the management of test registration and payment program, RegisterBlast, and help to keep testing and historical records correct and current, including annual volume reporting
• Assist with maintaining and updating Professional Testing Center website
• Interact and communicate frequently with test candidates, test companies and vendors, and campus and high school communities by phone, email, chat, and in person
• Be aware of all FERPA, privacy, and test company confidentiality laws and guidelines, and abide by them at all times
• Help with various office task such as deposits, purchasing and maintaining supplies, cleaning, copying, scanning, etc.

Qualifications

Minimum Qualifications: 

• Excellent verbal and written communication skills

• Office experience in an educational setting or comparable experience in the private sector

• High level of personal integrity

• The ability to multi-task, manage time efficiently, and attend to detail with speed and accuracy

• Ability to work independently and self-motivate

• Good public relations skills

• Excellent computer and internet skills

• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint)

   

Preferred Qualifications:

• Graduate student

• Two years of directly related experience in testing, teaching, counseling, etc., or an associate's degree in a related field

• Knowledge of university policies and procedures

• Experience with university systems (Banner, Canvas, Service Now, etc.)

• Direct experience in another professional or higher education testing center

• Skill with computers in installation, maintenance, troubleshooting and networking

Required Documents

Along with the online application, please attach:

Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

Cover letter to be typed/pasted at the end of your application

 

**Document size may not exceed 10 MB.**

Advertised Salary

13.50 / hour

ADA

Office work. Requires vigilance and potentially long stretches of observing candidates testing via surveillances cameras, windows, and walk-throughs.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

 

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county i